When I entered the restaurant I was assigned to a waitress named Pearl. I didn’t like the way she welcomed me, she just looked at me up and down like i didn’t belong in the restaurant. Later called someone else to come serve me, that lady was very friendly and had a beautiful smile( it’s a pity I forgot her name but I gave her a good tip)
The staff aren’t the friendliest compared to the Sandton branch. The quality of food is quite consistent between the different branches which i am impressed of.
They have much more varieties now on the menu and have many “small foods” too in case you are not so hungry.
My companion had a tall chocolate milkshake with a choc chip muffin and I had a serious cuppachino to go.
Mugg & Bean has never failed to deliver and everything was great.
The lady behind the till was very friendly and our order was in front of us within no time at all.
A high star rating for the above average service and attention to detail at this branch. Lunch was only toasties but excuted extremely well. Loved that we were attented to promptly during a busy time of the day. Chicken Mayo was tangy and delicious. Well done to a chain not being average
this is a great mug and bean, it's one of my favorites. the service is amazing and the food is always top notch. would definitely recommend this to others.
Went in for a late breakfast. The service was quite slow. My waitress brought my coffee without sugar, by the time I could locate her to ask for sugar my coffee was cold. The breakfast was good though. Also Had a Pimms Classic "cocktail" which I'm pretty sure had zero alcohol in it. Disappointing.
When there for a mini lunch date, a month ago and the service was just too good, the waiters are also willing to help and work efficiently with orders, best place to go for a quick bite of moist cake
Byron Anthony Morris
+3.5
Service is normally really good and friendly - the really have the family vibe good weekend mornings for breakfast. I enjoy sitting near the area where they back so I can watch that and I always order the wings and blue cheese. It's my things. How great are the little biscuits that come with the coffee?
Thank you Mug & Bean it was a lovely surprise to be gifted this devine cake for my husbands birthday...Meals was tasty n fresh .Moses our waiter was a delight friendly n awesome . Bobby Bhugwandin
Even though they don't have Banana milkshake on the menu, they didn't hesitate to fulfill my desire. The milkshake was super thick which is nice for when you wants to sip on a milkshake to savor the moment. The white/yellow colour with the mystical yellow syrup prepares the taste buds for 'yumminess'. The ice creams dims the artificial banana flavor and it's quite enjoyable.
Mugg & Bean has always been one of my favourite places to get food from. It is a habit to get their giant muffins to go every once in a while.
But lately Mugg & Bean has made some weird changes. The food’s portions have drastically decreased and it seems like they just give you less and less, but you pay more and more. I had the South African egg Benedict which cost R112 and it did not even come with chips.
The quality of food is great and the redo they did at this Mugg & Bean looks spectacular, it is just the fact that it is becoming more of a Michelin experience rather than a relaxed and good time.
Great, Friendly Staff... especially Nkosi & Pretty. Took some honest feedback on a new dish on the menu. But our meal overall was great and the most perfect poached eggs I've ever had. Delicious breakfast all round 😋♥️
I have been to quite a few M&Gs and this one is one of the better ones. Service was good and waiters are highly attentive. Meal preparation time was impressively fast and the food was excellent which is something that tends to lack in their other restaurants. I had a burger, enjoyed it but my only query was that the patty was quite small in size in comparison to the bun used other than that, I enjoyed it. By the way, they had this free re-fill juice but couldn't even finish the first glass, bummer. Menu pricing is affordable and I will give then a rating of 8/10. I highly recommend.
Only odd thing we noticed upon entering the restaurant was that the waiters seem to have a tug of war for clients and the waiter seemed to want to impose on where we should sit, which I'm guessing were tables she was responsible for which we declined as we had our own choice. Other than that, we enjoyed our meals.
I personally loved my first time experience. Walked in and was greeted by 2 gentlemen, of which 1 of them (Dennis) was my waiter.
He sat me down , got my amazing classic cocktail I think it's called (don't remember). It was amazing by the way and very chilled which made me enjoy it even more.
I had an eggs Benedict with which was so delicious, fresh and that hollandaise sauce is to die for. I can't rave enough about how good the food and service was.
Dennis was so attentive and made sure I was satisfied to the fullest. I left there so happy and was so impressed by his service and how kind he was to me. Big ups to Dennis, you deserve every amazing tip that comes your way.
Will definitely be back.
Really enjoy Mugg & Bean Cresta. In my opinion it's the best one. Been coming here for years and the staff have always been warm and welcoming. I must admit, when they are at full capacity they tend to get flustered and occasionally forget about you, but it is rare. The food that they serve is usually 4 out of 5 with an occasional 3.5. They also have plug points that allow you to work with a laptop or when you have a lunch meeting. Really great place. Would recommend to anyone.
Had the Big Ben egg benedict. Wasn't bad. I just felt it lacked in the presentation and freshness of the food, as how I've come to like about Mugg & Bean.
Also struggled greatly to get my waiter's attention. He didn't check in frequently and was like a horse with flaps on. If he did pass you or close by, he doesn't even notice a waving or raised hand.
Some staff need to be more attentive.
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06/01/21 - Just had moldy Millionaires and Black Forest cakes at M&B Cresta...disgusting & very disappointing! Got the receipt to show...
Update: 23/01/21 (2 weeks later) - So M&B got in touch with me regarding the review I left (above) and said they were very concerned and disappointed about our experience and asked that I get in touch with them. So the manager of M&B Cresta called me a few days after asking me to come see him.
Today we finally went and instead of cake and cappuccino (our last order), we decided to go for breakfast as it was before noon. Suffice to say, this experience was 100 times better than our last, which I rated with a 1-star 2 weeks ago.
We were required to pay something towards our breakfast bill. So it wasn't a total freebie, which I honestly expected after what happened during our last visit. You can't win them all I suppose.
Breakfast and the service was lovely! Thank you Mandhla and staff for everything! I have now revised my rate of your establishment. I will make sure to pop by next time I'm in South Africa again. I think it's time we go home now...
Great service from our waiter Alex. He had a consistent smile on his face which was so welcoming. Food was great and healthy portions although we thought the cheese cake could be better.
I have not been to a Mug & Bean in quite some time as I've had bad experiences at other branches. So this morning we sat down at Cresta and was pleasantly surprised with the good service and the food was actually enjoyable. Hope they keep this up!
I was at Mugg and Bean cresta for the first time thanks for the great service I was given by Jennifer she's so friendly not forgetting the welcome I was given the waiter by the name of Brian the food is great brilliant service from cresta stuff
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