I loved my visit on 27th and 28th of July 2019. My Waiter, Leslie, specifically was EXTREMELY friendly and so patient with me because I stayed such a long time. Sihle (public relations) asked me how my visit was and even moved me to another table because I had to charge my phone. This Spur deserves an excellent review. Well done to team work too!!!!!
Pheonix spur was a good experience. Very fun when you bring your friends for lunch or dinner👌 i would suggest to bring famally for a day out or a night
The service was wonderful.
My food was not up to scratch,it was raw and cold.
Other then that i would definitely coke again with family and friends.
Im sorry if i was a little rude but if just trying to help you guys become a better place.
I had a great time. A very classic restaurant with the best customer service and the food is worth every penny. I will definitely come back here.
I always try to convince myself that whenever I goes to spur i'm going to find something i hadnt seen before. Or if i order something diffrent i'll learn something new. Today was the latter. I had a T-bone steak, medium, which was great around the edges but not so good in the middle. So next time, medium well.
Ohh. And the service was good. Good job Phil!
Spur! What more can I say, good old styled classics! Popped in here for a quick lunch as we were in a hurry and were quite keen for an old school Spur cheese burger, chips and onion rings! The food was very good! By far one of the better Spur's I have been to. The staff very friendly and efficient.
I must say, we really enjoyed ourselves tonight!
What a nice Spur. We were welcomed by friendly staff, buzzing atmosphere- drinks arrived shortly thereafter.
To visit Spur on a monday night we knew the food won't take 5mins to prepare.
Once the food came, we stuffed ourselves with a good tasty burger and crisp fries & onion rings.
I might add the food was warm and still goldenly fried as the waiter served us. This spesific spur makes sure you get good portions of sides with freshly big sized buns. I'm sure to visit again, we left as a satisfied happy family.Spur ZA
Food is always good!! Burgers that taste great all the time! Love the onion rings... Chips could be better find them somewhat dry. But overall a good place for food. Noisy children play area is very annoying if you sit close by... They should consider moving it or monitoring the kids.
with the food being normal average spur awesomeness, I can't give them a bad rating! but they have to pick up on service and the amount of time they make you wait for food! On a slow day it simply can't take half an hour for a starter nachos! Was nice anyway(:
The kids just love this place. They can really get rid of some of that never ending energy. However i have the same dish each time, "Spicey Buffalo Wings". I think it is because all Spur's food taste the same. For the rest the food is not great and like i mentioned the only reason i go here is for the kids to play.
The food was well prepared. The chicken specials being run are very good value for money. Not sure why they don't accept amex cards yet amex has provided them with small bill folders which advertisers for Amex
We have never had a bad experience at any Spur Steak Ranch in the country. The visit we had over the weekend was not the best, but that was because my son was sick all over the floor and we had to move. The manager was there in an instant with cleaning products and assured us that everything is fine. We were moved by friendly staff and reassured all the way. I also want to mention the play canyon attendant who lovingly helped my daughter colour a picture of a bicycle and was so patient with her until she finished.
I loved the food we ordered, the service was great and the atmosphere is wonderful. It's a perfect place for the whole family to eat out while the kids get to play and have fun.
Downs:
The burger with mushroom sauce that we also ordered was a let down, the sauce was just big lump with mushrooms.
When I requested for my baby's Mac and cheese to be packed to take away, the waiter put it inside a regular box, which was so bizarre.
There's loadshedding but they have a back up generator that kicks in like 2 minutes or so, then we had to wait for over 5 minutes to pay the bill as the till wasn't connecting... which was time consuming. but other than that, I'd visit again
The food is great atmosphere wowed my kids played well and were comfortable felt a little bit safe .
My only challenge was the waitress kept talking in her local language whilst I was struggling to hear her since I am not from around. I think if you see a person speaking English all the time it's not by choice I struggled to order more food and ask more questions . If anyone wants to go there please its am amazing place to be .
Everything was just great. The meal was out of this world. Our waitress was amazing and patient. My daughter really enjoyed her birthday.
Margarethie Bredenkamp
+4
I made use of the pensioner special and it was good value for money.
There was not the usual shouting masses of children in the playroom - which made it a really nice experience.
Situated in Brooklyn Mall there is ample safe parking and clean, accessible bathrooms.
What I appreciated was the staf's ability to accommodate a woman eating on her own.
I never come across such lovely reception and hosting from any spur ,the staff are extremely warm,welcoming , patient and lovely indeed,they really do care for their patrons ,it's the best spur ive been to this far ,thank you for the excellent service
Enjoyed the meal. Lovely ambience Shandu was the perfect host.
We always enjoy visiting this Spur. The staff are friendly and the kids enjoy the lovely play area. We enjoyed my 4year old's birthday there this afternoon and it was such a wonderful stress free experience. Thank you!
A few weeks ago I forgot my phone at the Brooklyn spur and the manager kept it safe for me till I came back for it ! 🥹❤️ I’ll forever be grateful and their service is always amazing .
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