Shamiela Samsodien Isaacs
+5
I was there on Monday with my family you have the best staff, Wayne, Abdul Baasit and Sa-aydien....you had run out of beef schnitzel...�. Will definitely be going back soon to celebrate a ���
Service was tip top....food was delicious....and our waiter named GRACIOUS....was very friendly....
Spur Ottery has decent food but the service is a bit poor, they do tend to get busy and are not always able to cope with the the amount of orders. Great for a Spur Breakfast though.
Great quality foods and the service is good and friendly , my personal fav is the nachos and their oh so famous Buy one get one free deals on a monday 👍🏻 i usually take a basic breakfast along with my monday combo if im there in the morning its like getting extra toppings and extra chips for a minimal amount 👌🏻
Thank you Twin Peak Spur for making me feel so special. You guys rock. ⭐️⭐️⭐️⭐️⭐️ . Thanks Athena and the rest of the waitrons. What more could I want?
Whether it's a Burger Monday or Breakfast on a Saturday this place is always a good idea.
This morning I went for for breakfast here and their food was delicious as always.
I always told myself I'm unable to eat chicken livers if it's not from Nandos however I took a chance with their and I must say it was a good choice to add to me breakfast.
The wait wasn't long for our food and the lattes was perfect.
No toilets (the restrooms is the Ottery Hyper is PATHETIC) and No smoking section too.
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Spur Steak Sublime 😋🍍🍽
My meal order of Cheesy Jalapeño Steak, topped with a Slice of Cheese, accompanied by a side of Cheese Sauce (yes... I love cheese 🙈) and an added Slice of Pineapple with Sweet Potato Chips and Onion Rings made me devour this meal like a true carnivore of note 🙈🙊... So good and perfectly done to my standards 👌💯
As much as Spur is a family friendly restaurant chain, I have to admit that this one blew my socks off in terms of customer service from our wonderful waiter Maon... Clearly skilled in the art of customer satisfaction he attended diligently to our every need and truly went above and beyond what I expect from mass restaurant groups. As I always maintain... It is the service excellence standards that truly draw people to come back and not the fanciest places sometimes. Well done Spur Ottery!!! He is a gem...
By the way, now that I've done waxing lyrical about Maon, the food, decor and cleanliness standards were on par too 😄
If you looking for Halaal, you've certainly come to the right place 👍
Suitcases And Lattes
+4.5
This Spur is a newer kid on the block but can rival the other halaal Spurs in Vangate and Claremont. We sometimes go in the week and it tends to be quiet which is good. The food (especially the masala basting) is great - can't fault them. Only fault really is that sometimes the service can be a bit slow. But on the plus side, I've never had to queue to get in (although I've never been there on a Monday!).
After a disastrous experience at dodge Ottery I walked into Spur Ottery. I explained to the waiter that I was very hungry since I have been waiting for last one and half hours for food at another outlet. He sympathised and said he would try to rush my order. Half the tables at spur was filled but within 20 minutes I had a warm delicious steak in front of me. Spur never disappoints:)
Twin Peak Spur completely exceeded my expectations. The service was excellent (shout out to Leslie-Ann) the Manager was warm and welcoming. Food was incredible!!!!
Great vibe, friendly staff. Our watron Kashiefa was excellent. She gets 10 stars from me and my family ⭐
Food was good but quality was average. Such as microwaved rolls, buffalo wings overpowered with sauce and dry inside. Greek salad was excellent! The appearance was good but poor lighting.
This was my second visit here....so my experiences this time had one that was very positive and one not so positive. Firstly, the starter nachos were absolutely stunning.....the best I've had at any Spur in the country, and I've been to many...unfortunately the burger patties were not so great on this occasion as they were overcooked and as a result dry and chewy so not pleasurable on the mouth. On my first visit the burgers were amazing and perfect. Also, the buns were not overly fresh this time. Had it not been for the burgers I would have rated this visit a 5 as the nachos and the service was on point...
Food was great and service excellent as always the only downside is the lighting is very poor making it hard to read the menu unless you are seated close to the door
The waiters have passion for their jobs. Having someone with a smile serve you and constantly come to your table just incase you're in need of their assistance is out of this world. I am glad I finally found Spur catering halaal food. I will definitely go there again.
Their food and portion are satisfying. The atmosphere around the place is something else. I'm glad I had my launch there.
My Favourite here is definitely the Pensioners Special. My drink, meal and dessert at a price that won't leave a hole in my wallet. And every few minutes there's a happy birthday song going. Still a great place for families.
Good is excellent better then the other halaal Spur . my family wants to go back to eat at Twin Peak..Food Quantity is more then the other branches .for months I'm taking the pensioners special and this was the first time that one of the waiters said the ice cream is not included ,you have to pay xtra.also the first time we experiencing the manager came to chat to find out if everything is ok,then I guess he supervisor was the next and then the head waiter I guess was the next guy . Only one other Spur I experience the manager doing that and that was at Kenilworth..but I will surely go back.
I was so shocked that a restaurant was closed at lunchtime. I had to return after 2pm to take my son for lunch.
The staff very friendly and food excellent.
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