My family and I was welcomed to The Most friendliest staff and manager at Spur on the 12/06/18 for Supper, it was my baby girls 1st birthday and we have experienced a memorable night. Baby was a bit irritable but the staff and manager went out of their way to make her experience the most pleasant one...
The Food was great
Great service
Friendly Staff
Excellent Job guys....
Efficient staff who love working with ppl and the food mhhhh....
Before the movie, we decided to have a quick breakfast at the Spur. Luckily it was not too busy and there were ample seating available. Our waiter David (so enthusiastic) took us to a table on the outside. We placed the breakfast order (Ultimate Breakfast) and the food came to the table in a reasonable time. Only thing that he got wrong was the brown toast (he brought white toast). The double espresso was quite strong and good!
Very enjoyable breakfast experience. We were greeted in a friendly manner and shown to our seats. Eddie was our waiter he is superb. We didn’t have to ask for a single thing he was sharp friendly and super efficient. Thank you for great service. Food was delicious and will definitely recommend this branch. We are big fans of Spur
Pleasantly surprised with this branch. I normally dont go to Spur but son wanted the play area. Service was good although manager didnt come to my table but went to others. My waiter was nice though. The breakfast was very tasty. Sons pizza was a bit bland. Play area has a camera that can be viewed from below which is comforting. Overall good experience. Will go there again.
Huge Spur freak over here!!🙋 And this specific Spur is great!!! Great service, friendly staff, fresh food and an awesome atmosphere!!! Always extremely busy! Which is definitely a good thing 😄
Superb service, that was never expected from Spur, given the fact that it was month end and they were super busy. Best feel good experience even when compared to the other boutique restaurants in Mall of Africa. Well done guys!
My sister and I both had the half portion fish and side dish, I had creamed spinach and she opted for salad. We were a little worried as the fish we've had at other Spur's weren't great but it was the only thing we were craving. The grilled fish was surprisingly excellent and we will absolutely go back for more. It's very difficult to find fish that is made properly. She went on to have the Tex crumbed mushrooms and I settled for an Irish coffee. Given my dietary restrictions and her being pescetarian, it's great to know that this Spur has food we can both enjoy and is delicious. If only the waiters would slow down a little bit, they wouldn't have so many accidents in the dining area.
Great for lamb chops and taking kids out. I'm not a frequent visitor of spur but the past few times that we visited this branch has not been disappointing.
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I recently visited the Lone Creek Spur Steak Ranch located at Mall of Africa and overall, I would rate my experience as 4 stars. Although the food was delicious and the service was attentive, there were a few factors that impacted my enjoyment of the meal.
Firstly, the wait to be seated was quite long, which was frustrating as I had to wait at least 45min. However, once we were seated, our server was friendly and efficient, which helped to make up for the wait time. Although she did spill my wine but was promptly replaced.
Secondly, the noise levels in the restaurant were quite high, as there were a lot of children running around playing in the kids area and continued replying of the birthday song which annoyed my date. While this may be great for families with kids, it made it difficult to have a conversation without having to raise our voices.
Lastly, the restaurant was very busy and crowded, which made it feel a bit chaotic and not ideal for an intimate dining experience. However, the atmosphere was lively and energetic, which may be appealing for some diners.
Despite these minor drawbacks, the food at Lone Creek Spur Steak Ranch was definitely of good quality compared to other of the experience. The steak was cooked to perfection and the sides were flavorful and satisfying. The portions were also generous, which made the prices reasonable.
Overall, if you don't mind a bit of noise and chaos, Lone Creek Spur Steak Ranch is definitely worth a visit for their delicious food and attentive service.
The experience was awesome...seems like great customer experience was my thing this week. When we got to Spur the waitress showed us the menu, the specials were only for pork. When I told her that I don't eat pork she said not to worry she will replace the pork with beef and we'll still be eligible for the special! Customer service is everything I tell you! Well done Spur!
The service was good, very friendly efficient waiter. The food came out fast, but not all at once. There was no wine list however our waiter knew the options off by heart which we loved. Everything was good. I will be back.
The food was so okay , the waitress and atmosphere was great . It’s a good chilled vibes nice food restaurant
Nokonwaba “Nono” Mtumtum
+5
We had great time ,staff was great hey.
The place was full we had to wait atleast 20 mins to get inside. But the food was amazing, the atmosphere was top tier however the service was a bit slow
The food is amazing,loved every meal that we ordered,I would recommend this place to anyone that enjoys great food
Loved that, even after being very skeptical, I was actually able to use the restaurant as more than just a restaurant but I was able to complete some of my work... I loved that there was little to no interruptions and the food was 10x more enjoyable
sALOMON Hoogenraad-Vermaak
+4
The Spur always provides value for money! The waitress was very friendly but managed to mix up our order. My son ordered coke, and repeated the order twice, but ended up with cream soda! The play area is a bit small and crowded. Other than that, the service was fast and the food tasty.
Amazing customer service.
We had ordered takeaway meals. When we opened the packaging later on realised that there was items missing.
After calling, Nelly answered and sorted out the situation immediately. The missing items were delivered shortly afterwards.
Thank you Nelly and Spur for this amazing display of customer centric service.
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