What a welcoming place... I've been to many of the venues... This one by far the best. Dispite my weekend hangover... Our Server, The Manager... Everything was on ball. Smiles all around... I took my Mom there and she can't wait to go back. The food was amazing I would like to thank everyone on shift. People are quick to complain... But this is praise. You guys are awesome and thank you for an amazing meal and awesome service. We'll deffenetly be coming past again.
If I'm not mistaken our server was Ghotso.
Thanks again to the Manager for being awesome with the stickers.
Best RocoMamas ive been too. Had absolutely amazing food and was served by the most incredible waiter - Richard. Asked for a skinny cappuccino (didnt have low fat milk - he went out his way to go and by the milk) he then didnt charge for the cappuccino. Thank you Richard - You went out of your way to make it an enjoyable eveing.
Such an interesting experience.
Order off a paper menu and choose from a remarkable range of delicious sounding burgers, sauces and bastings.
The wings are brilliant and the ribs I had plentiful and superb.
The food comes really quickly and everything very efficient.
I must say I enjoyed it.
Great food and great service at a decent price. Keep up the good work guys will be back for more smash burgers soon! Love the limited-editions Burgers a definite winner and your staff are very friendly and accommodating.
What an awesome vibey place. The waiters are awesome (all of them!). The food is superb. You get exactly what you ask for, no place for that lettuce leaf here. It's certainly not a quiet romantic dinner for two kind of place, if that's what you're after, it's fresh, funky and rocking
I love this place. Perfect for fussy eaters, since you get to decide exactly what is and isn't in your burger. Great barbecue sauce, perfect portion size, friendly management, and all around a nice place to grab a bite.
Not a place I'd go for a romantic date or a leisurely meal, but for a quick midweek lunch it hits the spot. The atmosphere is bustling and cheerful, the service was friendly and amazingly efficient and the food was delicious.
Rocomamas seems to be doing something right, and I can't seem to stay away either. From the wide selections of burger toppings, to the absolutely delicious sweet treats (milkshakes and flapjacks), I'm addicted, (even with its strange location next to the garage). And this particular Rocomamas doesn't seem to get too busy so it makes for a good stop off place for almost any craving fix. The staff are very accommodating, and will squeeze you in, even without a booking. And the food holds up to the Rocomamas name, simply delicious, served hot, and with lots of flavour. Definitely worth the visit.
Food is just as good as the other Rocomamas stores that I have been to however the atmosphere here is not that great. I think the place is too cramped and the waiters don't seem to be as friendly.
I generally dislike chain restaurants.. most of the time the quality of the food is reduced by the need to produce the food quickly. With Rocomamas - I've always found the food to be consistently great. The menu has a wide variety of burgers and milkshakes and drinks, each unique and specials changing often. You can also choose to design your own burger and toppings. We ordered the chilli cheese bomb (hot and great), mushroom Swiss and some ribs. The burgers were great as usual and the ribs were pretty good. Will be definitely be visiting Rocomamas for fast food.
Came to this branch for a birthday party. It was still excellent! Built my own burger again, lovely. The staff were very accommodating as we were a large group with lots of kids. Food was as prompt as it could be as they were bursting at the seams with customers. And of course they let us sing happy birthday, loudly. Love. Jambo.
Very small branch compared to the others; however it offers the same vibrancy, atmosphere and liveliness. The food is made to order so some patience is required but the food is worth the wait, trust me. I ordered their beef ribs and fries... The ribs were Amazeballs!!! I mean geewiz, my tastebuds were driven to a frenzy. So juicy, so succulent and sticky. Two thumbs up. The fries 🍟 on the other hand were such a let down, mine were rather dry/too crispy and not well spiced...
It seems like the franchise has abandoned beer drinkers. There used to be a small range of beers on tap. Then one day, they were all gone. Okay, not all, they still have Castle Lite. In my opinion a beverage for people who do not actually like beer. The rest of the drinks menu is also really not enticing. The burgers are great though.
Received such exceptional service from Sean, what an asset to the team, even saw him help some ladies and carry takeaways to their car. The food was absolutely delicious and so fresh! One of my favorite RocaMamas.
Really enjoyed our time here. The servers were friendly and efficient and the food was really good. (Well filled burgers and delicious spices on the sweet potato fries)
This RocoMamas certainly delivered great flavour. The service was excellent and attention to detail from staff was much appreciated. The food was ready in good timing and my Buffalo Strips were cooked to perfection with just the right amount of sauce. The RocoMocha was the perfect ending on a cold afternoon. Will definitely visit again. PS: The portion was much bigger, I did eat some before taking the pic :)
Management has changed for the better. Burgers were tasty better than before. We had burgers Mushroom&Whizz, Bacon, Avo & Guac & a Chicken Club. The skinny chips are crispy!
There are always 3 Limited Edition Specials that change regularly. There is a Set Menu Special that looks Yummty, with a starter & dessert for the sweet tooth, see the photo!!
This Roccomammas has the absolute best service I’ve ever received from almost every restaurant I’ve ever been too. It’s a place that values loyalty, customer satisfaction and impeccable quality in their products. I have been going here for the past 3 years and I can honestly say there has never been one time I have every been disappointed by this place. Well deserved of 5 Stars, my waiter in particular, Sean, does the most for his customers
Service was amazing! Give Lawrence a promotion! He was the only waiter there, and he was an absolute champion, keeping all the tables happy and fed.
Dr Tinashe Mushayanyama
+5
I was served by different waiters each time but all of them offered excellent service. This RocoMamas is really customer oriented through out my whole experience.
Not my first time visiting this store. Each time it has been a great experience with fantastic burgers and the waffles are great too.
Enjoy the service, the food, the atmosphere. The kids enjoy building and play jenga like games with the large wooden blocks too.
Would love to give a positive review on Manager Koketso Selomo at Rocco Mamas Randburg.
He assisted me with a complaint recently, and without any hesitation or questions he quickly resolved my issue .
He was incredibly friendly and such an absolute pleasure to talk to.
He has great work ethic with an approachable and warm personality.
I really wish they were more Managers like you in the food industry.
My family and i will definitely be making more visits to your store.
Thank you for the amazing customer service !
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