It seems like the franchise has abandoned beer drinkers. There used to be a small range of beers on tap. Then one day, they were all gone. Okay, not all, they still have Castle Lite. In my opinion a beverage for people who do not actually like beer. The rest of the drinks menu is also really not enticing. The burgers are great though.
Received such exceptional service from Sean, what an asset to the team, even saw him help some ladies and carry takeaways to their car. The food was absolutely delicious and so fresh! One of my favorite RocaMamas.
Really enjoyed our time here. The servers were friendly and efficient and the food was really good. (Well filled burgers and delicious spices on the sweet potato fries)
This RocoMamas certainly delivered great flavour. The service was excellent and attention to detail from staff was much appreciated. The food was ready in good timing and my Buffalo Strips were cooked to perfection with just the right amount of sauce. The RocoMocha was the perfect ending on a cold afternoon. Will definitely visit again. PS: The portion was much bigger, I did eat some before taking the pic :)
Management has changed for the better. Burgers were tasty better than before. We had burgers Mushroom&Whizz, Bacon, Avo & Guac & a Chicken Club. The skinny chips are crispy!
There are always 3 Limited Edition Specials that change regularly. There is a Set Menu Special that looks Yummty, with a starter & dessert for the sweet tooth, see the photo!!
This Roccomammas has the absolute best service I’ve ever received from almost every restaurant I’ve ever been too. It’s a place that values loyalty, customer satisfaction and impeccable quality in their products. I have been going here for the past 3 years and I can honestly say there has never been one time I have every been disappointed by this place. Well deserved of 5 Stars, my waiter in particular, Sean, does the most for his customers
Service was amazing! Give Lawrence a promotion! He was the only waiter there, and he was an absolute champion, keeping all the tables happy and fed.
Dr Tinashe Mushayanyama
+5
I was served by different waiters each time but all of them offered excellent service. This RocoMamas is really customer oriented through out my whole experience.
Not my first time visiting this store. Each time it has been a great experience with fantastic burgers and the waffles are great too.
Enjoy the service, the food, the atmosphere. The kids enjoy building and play jenga like games with the large wooden blocks too.
Would love to give a positive review on Manager Koketso Selomo at Rocco Mamas Randburg.
He assisted me with a complaint recently, and without any hesitation or questions he quickly resolved my issue .
He was incredibly friendly and such an absolute pleasure to talk to.
He has great work ethic with an approachable and warm personality.
I really wish they were more Managers like you in the food industry.
My family and i will definitely be making more visits to your store.
Thank you for the amazing customer service !
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