I love the brand and haven’t had issues with the food and service so this was an easy choice. I didn’t like the entrance - I walked up the stairs and 2 waiters close by just looked at me until I started walking around. When I was eventually attended to, our table was tossed from one waiter to the next. By the time we ordered wine, we were on to #3. The service was poor throughout the night; it helped that I was in good company. The food was good and we didn’t have to wait long for it. Will I come back again? Maybe...because of the location, the setup of the restaurant and because I love the brand 🍷
I've been to the Lupa franchises in Westville, Kloof and Umhlanga and I've yet to be disappointed. The Westville one, in particular, fills up fast, even on weekdays. Both the wood-fire 'Hot Chick' and the Pollo Arrestos were cooked to perfection and the meals arrived fairly quickly considering how busy the restaurant was. Wait staff and management were attentive. Throw in their famous (and fabulous) gelato and some complimentary Limoncello shots and you've got a great experience.
Had a team lunch here. Catered to all requirements as agreed on email. Had to send through preselected menu to management. Steaks were minute steaks and much too small for colleagues. The waiters struggled a little due to the number of people but were very pleasant to the team. Creamy chicken pasta was well received by me. Love love love. Will be back!
I’ve always had a great time at Lupa. Great service, great wine and great food. Cannot complain at all. I’ve been multiple times and I’ve never had a bad experience. Well done Lupa!
Had a lovely time with the family here and really enjoyed the food as well! The staff was great and never to far away to refill our drinks. One slight criticism would be the loudness and having to really speak up when trying to share conversation, being that this is the sign of a full house and success makes it not all bad. Loved the decor and theme, too.
For Italian food lovers
The ambience was good, they serve rustic type food with nice big portions, mostly Italian food pizza, pasta etc, service was great.
Love the set up of this place ! Staff are energetic and always go the extra mile. We have had the margherita on several occasions and it never disappoints. The Hot Chick pizza is also delicious. This is by far a favourite restaurant
Great food, great atmosphere. Gets really packed though so reservation is very important. The stuff is really friendly which is great. Had pasta, was amazing
Went to Lupa with my boyfriend today for my birthday. They had a really great special on. Any pizza and a carafe of wine or a beer for R89. Such value for money! They also had another special- R65 on selected pizza's. I got the Calzone Di Lupa and my boyfriend got the Sophie Bear which we shared and enjoyed. The Sophie Bear has a sweet taste contrasted by the gorgonzola which is lovely! But I like my crusts thicker and more topping. The one I chose was a sort of fold over pizza which I found really cool and had plenty filling. Excellent service. I will be back to try their pasta!
The place is clean, the food is fabulous. Great ambiance. The staff was very effecient. Will definitely make a habit of eating here. Great service all around.
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