When I entered the restaurant I was assigned to a waitress named Pearl. I didn’t like the way she welcomed me, she just looked at me up and down like i didn’t belong in the restaurant. Later called someone else to come serve me, that lady was very friendly and had a beautiful smile( it’s a pity I forgot her name but I gave her a good tip)
The staff aren’t the friendliest compared to the Sandton branch. The quality of food is quite consistent between the different branches which i am impressed of.
They have much more varieties now on the menu and have many “small foods” too in case you are not so hungry.
My companion had a tall chocolate milkshake with a choc chip muffin and I had a serious cuppachino to go.
Mugg & Bean has never failed to deliver and everything was great.
The lady behind the till was very friendly and our order was in front of us within no time at all.
A high star rating for the above average service and attention to detail at this branch. Lunch was only toasties but excuted extremely well. Loved that we were attented to promptly during a busy time of the day. Chicken Mayo was tangy and delicious. Well done to a chain not being average
this is a great mug and bean, it's one of my favorites. the service is amazing and the food is always top notch. would definitely recommend this to others.
Went in for a late breakfast. The service was quite slow. My waitress brought my coffee without sugar, by the time I could locate her to ask for sugar my coffee was cold. The breakfast was good though. Also Had a Pimms Classic "cocktail" which I'm pretty sure had zero alcohol in it. Disappointing.
When there for a mini lunch date, a month ago and the service was just too good, the waiters are also willing to help and work efficiently with orders, best place to go for a quick bite of moist cake
Byron Anthony Morris
+3.5
Service is normally really good and friendly - the really have the family vibe good weekend mornings for breakfast. I enjoy sitting near the area where they back so I can watch that and I always order the wings and blue cheese. It's my things. How great are the little biscuits that come with the coffee?
Thank you Mug & Bean it was a lovely surprise to be gifted this devine cake for my husbands birthday...Meals was tasty n fresh .Moses our waiter was a delight friendly n awesome . Bobby Bhugwandin
Even though they don't have Banana milkshake on the menu, they didn't hesitate to fulfill my desire. The milkshake was super thick which is nice for when you wants to sip on a milkshake to savor the moment. The white/yellow colour with the mystical yellow syrup prepares the taste buds for 'yumminess'. The ice creams dims the artificial banana flavor and it's quite enjoyable.
This place gets 4out of 5 just for their Caribbean Mocha YUM! I'm not a lover of coffee but this is the perfect mix of coconut and coffee...
Old faithful! Always have a good experience here. The vibe is good, has a pleasant bustle about it. Service was excellent and our waiter was most attentive to our many requests. Food was up to standard.
I don't know why I've never written a review for the Cresta Mugg & Bean - I've been going there for years. As a regular customer, I can say that their service is good, their food tasty, and their cakes are divine.
I went there for dinner last night, and had a chicken wrap with sweet potato fries, and a lemon ice tea. I then had a slice of their caramel millionaire cake for dessert.
The wrap was absolutely delicious, with the perfect ratio of chicken to greens (cucumber, rocket and avo). The sweet chilli sauce was the cherry on the top - all in all, a wonderful meal. The cake was also phenomenal. The biscuit pieces in the caramel icing added a superb crunch and texture change, the cream cheese icing was a palate cleanser, and the chocolate swirl in top was delightful.
This is a restaurant I keep going back to, and that I recommend to anyone in the area.
Delious dairy free breakfast this morning; Pineapple, Banana smoothie bowl with coconut milk topped with cranberries and coconut shavings, accompanied with cappuccino with soya milk☕ it's so freshing to know there are places with dairy and gluten free food options avaliable all the time.
Well done Mugg & Bean 😄
This is definitely my favourite Mugg and Bean. The food is up to the franchise standards - huge portions and good quality, but what makes it different is the excellent service by waiters and managers.
In the space of 1 month I have been there 3 times and the service was absolutely lovely.
The food is more than you expect and it's such a beautiful feeling not to know where to start on your plate because everything looks amazing! Steak is so well cooked, chewed my tongue right off, the vegetables are beautifully prepared.
The American Coffee made my tummy run for a good day and a half, I may be sensitive to cream - if this is you - STAY AWAY.
Milkshakes are absolutely lovely!
The tables are really small, that's the one thing that always hacks me - touching news with everyone but otherwise, definitely live M&B!
I ordered some breakfast ,service was good and liked that management came to check on us, I disliked the sweet potato chips,they were thick and oily ,breakfast portion was large
I honestly don't understand why this Mugg & Bean has such a low rating but then again I've only ever had good service and the quality of food (decently priced portion sizes etc) that one expects from Mugg and Bean.
I can say that I like the way they have remodeled this outlet and the new additions to the menu (like the peanutbutter and banana supershake and green tea latte) have livenend up the menu a bit but I wish they hadn't removed the Cajun chicken wrap.
Overall a good coffee/light lunch spot. Just like any other Mugg & Bean.
My favorite peanut butter and banana smoothie is alway a winner at Mugg&Bean. Not too keen on this specific store as it is not warm and inviting like most of the other stores
Perfect omlette with all kinds of goodies was exactly what we needed after Christmas. Good M&B standard with friendly staff. Happy breakfast!
A big space and always very busy! Keeps up with the Mugg & Bean standard. Lovely to stop for a coffee and mean while shopping. Always had great service. Nothing to complain about at all.
One of my fav M&B branches. Now that they're revamped they're even cooler. The service is on a great standard and all they're food and coffee well prepared. One of the few worthwhile places in the mall. I had a delicious vegan salad while sipping on some chamomile tea... Yum!
Cláudia Monica Rodrigues
+3.5
Franchises, sigh. Like a luke warm cup of tea. Won't let you down, yet won't inspire.
Food is good. Service is good. Ambience is good. Location is good.
Amazing! I have been to many Mugg &Beans and this one stands out! Amazing friendly staff, great food, over all good atmosphere. They cater for many special requests. Over all great experience
Popped in for an afternoon treat and we were greated by really friendly waiters, seated quickly and placed an order with great suggestions from the waiter. The cakes are delicious. Once we had been served it took a while to get the waiters attention and pay our bill.
Cleo Courtney Pillay
+3.5
Will always be one of my favourites. A classic and you KNOW you're going to enjoy your food. The waiter was so helpful and funny, and as always, my food and drinks were lovely.
Mugg & Bean as a whole is a good experience.
When you've been to one you've been to them all... That said, I had a very pleasant experience at this M&B yesterday. Great cuppuccino's served and service was a winner too (thanks Leon). What I particularly enjoyed about this M&B is that it wasn't too loud. Unfortunately I did not eat hence the average rating.
I have yet to enjoy a meal here as I have only stopped in for coffee on a number of occasions. The service has always been pleasant and the coffee satisfactory. On my most recent visit I was served by Leon who was friendly and attentive.
Great atmosphere. We were on the clock as we were going to watch a movie. We told our waitress that and she made sure our drinks and food came on time. Excellent service. Food was great as usual. I expect nothing less from them.
Theresa Offwood-le Roux
+3.5
Great place to have a quick coffee or milkshake or dinner after a movie. We were quite late for dinner and the place was pretty much empty. So we got great service and they were not shy with the chips at all! And the chips were delicious - perfectly crispy on the outside and soft on the inside. I don't think the chips are always this great - but they deserved a mention, hence this review :).
Although I wouldn't rate this as a top class restaurant, it has a lovely atmosphere - especially in the back. It is a safe choice for a casual date night
Like a home away from home, this Mugg and Bean brings me so much comfort. The smell of coffee, the giant slices of cake, and the delicious soups in winter - everything is good value, with friendly staff and visible management at all times. The food is always fresh and well presented, the coffee is always good, and even though the service is a little distracted at times, it's always pretty friendly. This is the kind of place I could happily set my laptop up at and kill a good few hours. Plus, it is right on the edge of the mall and has a lovely view! Score!
Mugg & Bean has always been one of my favourite places to get food from. It is a habit to get their giant muffins to go every once in a while.
But lately Mugg & Bean has made some weird changes. The food’s portions have drastically decreased and it seems like they just give you less and less, but you pay more and more. I had the South African egg Benedict which cost R112 and it did not even come with chips.
The quality of food is great and the redo they did at this Mugg & Bean looks spectacular, it is just the fact that it is becoming more of a Michelin experience rather than a relaxed and good time.
Great, Friendly Staff... especially Nkosi & Pretty. Took some honest feedback on a new dish on the menu. But our meal overall was great and the most perfect poached eggs I've ever had. Delicious breakfast all round 😋♥️
I have been to quite a few M&Gs and this one is one of the better ones. Service was good and waiters are highly attentive. Meal preparation time was impressively fast and the food was excellent which is something that tends to lack in their other restaurants. I had a burger, enjoyed it but my only query was that the patty was quite small in size in comparison to the bun used other than that, I enjoyed it. By the way, they had this free re-fill juice but couldn't even finish the first glass, bummer. Menu pricing is affordable and I will give then a rating of 8/10. I highly recommend.
Only odd thing we noticed upon entering the restaurant was that the waiters seem to have a tug of war for clients and the waiter seemed to want to impose on where we should sit, which I'm guessing were tables she was responsible for which we declined as we had our own choice. Other than that, we enjoyed our meals.
I personally loved my first time experience. Walked in and was greeted by 2 gentlemen, of which 1 of them (Dennis) was my waiter.
He sat me down , got my amazing classic cocktail I think it's called (don't remember). It was amazing by the way and very chilled which made me enjoy it even more.
I had an eggs Benedict with which was so delicious, fresh and that hollandaise sauce is to die for. I can't rave enough about how good the food and service was.
Dennis was so attentive and made sure I was satisfied to the fullest. I left there so happy and was so impressed by his service and how kind he was to me. Big ups to Dennis, you deserve every amazing tip that comes your way.
Will definitely be back.
Really enjoy Mugg & Bean Cresta. In my opinion it's the best one. Been coming here for years and the staff have always been warm and welcoming. I must admit, when they are at full capacity they tend to get flustered and occasionally forget about you, but it is rare. The food that they serve is usually 4 out of 5 with an occasional 3.5. They also have plug points that allow you to work with a laptop or when you have a lunch meeting. Really great place. Would recommend to anyone.
Had the Big Ben egg benedict. Wasn't bad. I just felt it lacked in the presentation and freshness of the food, as how I've come to like about Mugg & Bean.
Also struggled greatly to get my waiter's attention. He didn't check in frequently and was like a horse with flaps on. If he did pass you or close by, he doesn't even notice a waving or raised hand.
Some staff need to be more attentive.
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06/01/21 - Just had moldy Millionaires and Black Forest cakes at M&B Cresta...disgusting & very disappointing! Got the receipt to show...
Update: 23/01/21 (2 weeks later) - So M&B got in touch with me regarding the review I left (above) and said they were very concerned and disappointed about our experience and asked that I get in touch with them. So the manager of M&B Cresta called me a few days after asking me to come see him.
Today we finally went and instead of cake and cappuccino (our last order), we decided to go for breakfast as it was before noon. Suffice to say, this experience was 100 times better than our last, which I rated with a 1-star 2 weeks ago.
We were required to pay something towards our breakfast bill. So it wasn't a total freebie, which I honestly expected after what happened during our last visit. You can't win them all I suppose.
Breakfast and the service was lovely! Thank you Mandhla and staff for everything! I have now revised my rate of your establishment. I will make sure to pop by next time I'm in South Africa again. I think it's time we go home now...
Great service from our waiter Alex. He had a consistent smile on his face which was so welcoming. Food was great and healthy portions although we thought the cheese cake could be better.
I have not been to a Mug & Bean in quite some time as I've had bad experiences at other branches. So this morning we sat down at Cresta and was pleasantly surprised with the good service and the food was actually enjoyable. Hope they keep this up!
I was at Mugg and Bean cresta for the first time thanks for the great service I was given by Jennifer she's so friendly not forgetting the welcome I was given the waiter by the name of Brian the food is great brilliant service from cresta stuff
Best service! Amazing food!
The amazing treatment! The attentiveness! Don't rob yourself off happiness!
Amazing service, with ample space and seating selections. This place could easily get 5 starts if the cutlery is sharpened and the food is served slightly warmer. Great job all round.
Muggbean waiters are so cool i went there with my friends it's a great place to have breakfast and coffee.
Always good friendly staff
Servers are very efficient and go the extra mile
I generally do a breakfast muffin but opted for their scones this time
Their bakers never disappoint
The scone was crunchy on the outside but fluffy and soft on the inside
Their hot chocolate was slightly sweeter than I'd prefer but still really great
Not really very crowded but their spacious seating arrangement allows you to feel comfortable
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