Gareth is amazing. Drinks were on time, food was fast. I'm rather fussy when it comes to my food and martinis but he got both spot on so I would recommend broken pot with Gareth as your waitron.
The Broken Pot (previously O'Hagans) has been our go to place for more than 10 years including celebrating graduations, first day of work, 21st, 30th and even my Batchelorette recently, you name it we did it there!From a business lunch to a special occasion!The food has always been amazing, friendly staff, good service and some nice craft beer!Hermann, the owner, is always available and hands on!Broken Pot has many times gone out of their way for me and my friends!I will always miss the chicken wings,hand made fries and the gourmet steak whilst I am out of the country,but it is always my first stop when I am back in Potch!
Wow what a awesome evening. Food was so so delicious. Waitress made us feel so comfortable. This is our new best spot when coming Potchefstroom. And the fries omw omw. Go try visit them and experience what we did.
The food and drinks are so delicious. Our waiter was so friendly. Will recommend the "Something Caramel" cocktail, wow it was good. Even the hot cocktails, I have never had it before, I had one with white hot chocolate and Amarula, it was on point. Very nice place. Good job, keep it up.
The service was amazing. The food was also amazing. My girlfriend had flu but still enjoyed the birthday Ice cream from our waitress. We forgot her name but will never forget her energy.
We ordered Chicken Strips, the Oxtail, and Malva Pudding for dessert...YUM. The chicken strips were lightly breaded and hot. So many sauce options left me wanting to try them all!! The monkey gland sauce was sweet and tangy and the tarter sauce was perfect with the fries. (The Ranch was spot on too!) The Oxtail was cooked to perfection...just like Mom's recipe. A true delight!! Definitely will get that again. The Malva pudding is a piece of edible art. Too bad I had to share it...next time I may start with that first!! Great Customer Service. Our Waiter was patient, very knowledgeable about the food choices and his attentiveness to detail was very much appreciated.
If you do not try it, you won’t know what you are missing out on. The service was great, the food was so tasty and although you think that this would be the last bite, you keep going. They have generous portions and you just cant stop yourself. The food is different and take you back in time where only memories of tasting history in the old days can go.
Thank you Tshego
May God bless you.
Just love this place. Food is good, staff is excellent. Worth your time to go stop there.
The food was really amazing! Not to expensive, and the atmosphere was vibrant. It's really worth a try!
Visited Potchefstroom for only a few days and went to this restaurant twice for dinner. Great prices, great staff and most importantly, great food! Gets a huge well done from me!
Faith Keitumetse Molema
+5
Wow thank you Lucky the babe for serving us she’s the greatest waitress one could ever ask for… very kind and welcoming I love her so much…. She’s so informed about the menu and drinks that you serve she’s one waitress that one could ever ask for .
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Broken Pot: Abhorrent Manager
It is with deep disappointment and a bitter taste in my mouth that I recount my dreadful experience at the aptly named restaurant, Broken Pot. While I had hoped for a delightful dining affair, what I encountered instead was a distressing encounter with a manager who epitomized everything one could loathe about the hospitality industry.
From the moment I entered the premises, the manager's presence loomed like a dark cloud, ready to rain on any glimmer of joy. Their sour expression and condescending gaze seemed to suggest that they saw customers as nothing more than an inconvenience to their day. It was abundantly clear that their sole purpose was not to ensure a pleasant experience, but to establish an oppressive atmosphere where customers felt belittled and unwelcome.
Attempts to engage with the manager were met with an astonishing level of rudeness. Their dismissive and impatient attitude left me feeling as though my mere presence was an annoyance to be tolerated. It was as if they considered basic courtesy and professionalism to be beneath them, choosing instead to revel in their role as a tyrant ruling over their unfortunate subjects. Their words were intended not to resolve the issue, but to humiliate and demean. It was an utterly degrading experience that left me stunned and deeply saddened.
As I surveyed the scene, it became apparent that I was not alone in my maltreatment. Other patrons, with despondent expressions etched upon their faces, seemed resigned to endure the manager's tyrannical reign. The joy that should accompany a dining experience was swiftly replaced by a sense of unease and apprehension, as if we were prisoners in a culinary nightmare.
In light of my woeful encounter, I caution all prospective diners to steer clear of Broken Pot. Until a dramatic overhaul of the managerial staff takes place, it would be prudent to seek sustenance elsewhere, far away from the oppressive grasp of Broken Pot's rude and contemptuous manager.
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