One of the best Spur's to bring your children to play. The play staff is absolutely fabulous, so warm and caring. Well done, keep it up. As to the food, food is expensive, not great quality and service lacks. We sat 20min before someone took our order, however with that being said, once order placed it went quite quick. Having the tags for the kids are a huge plus as you know your child is safe as the alarm goes off when kids leave. Well done on making it better and safer for our kids. Just for that reason we look pass the other things that lacks
The atmosphere was awesome, I received the best customer service ever. The bubbly and friendly waitress by the name of Zikhona delivered. Thank you for the experience Zikhona and compliments to the chef!
The food was delicious. Our waiter was attentive and courteous. Even the manager checked in at least twice to make certain we were satisfied.
Did not get menus from receptionist on arrival. 10 minutes later a waitress arrived and we asked for menus. She pointed at two copies of one special on the table. I insisted on full menus. We ordered drinks, myself a soda and my wife tea. After 8 minutes I received my Coke. Another 10 minutes went by before my wife's tea arrived, only after the floor manager had stepped in. My wife, being on a strict health diet, ordered the Soy Burger with salad. 25 minutes later the food arrived. There was no salad but chips. Again the floor manager had to step in, telling us she would let us have a waffle for free. We refused as my wife is not allowed that on her special diet. This was really disgusting service. We had arrived at 12:10 and only left at 14:35! For two burgers!!!
At least five other groups also had the same kind of service, with one group leaving in disgust. All about one absolutely pathetic waitress!!!! Sorry, this used to be our favourite eating place, but, alas, no more.
Wonderful experience our wItress Britley was attentive and very friendly. The manager was also very welcoming and made us feel at home. Will definitely come again
Excellent food, we arrived just before closing but they still accommodated us. Thank you
Fast and friendly service. Steak was 100% soft and juicy. The only downside was the onion rings, it didn't taste well. Spur was nice and clean.
Typically, Spur steak restaurant. Food is fresh, tasty, and quick. Always a good spot for an in-between shopping break.
We went in the middle of the week, so it was quiet, but the staff was brilliant and so friendly.
The service is excellent but twice in a row I have been served cold food which is not a nice experience.
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