Review Kauai - Sandton

I went in for lunch on Saturday. The service was quick and the staff were friendly. I wanted to do a sit down but they noted that it is take away only and I could eat in the food court. Usually the food is presented in plates but here had to eat from the wrapper. I had the Sriracha chicken wrap which was good and consistent with other branches. There was no real atmosphere as I had to eat in the food court.

The order was a little bit chaotic but I got exactly the wrap that I ordered although I had to change some ingredients due to my fructose intolerance. It took a while to prepare my wrap but it was crowdy so I could expect that! The wrap tasted really good and the ingredients were really fresh!

Tried their Avo No Bull burger and was pleasantly surprised by how pleasant it tasted. So glad I was willing to give it a try, considering that my experience with other black bean burgers have not been great. The combination of rockets, red onions, and the slice of tomato with a toasted bun made it an overall happy affair although it was a bit weird how the bottom bit of the burger seemed "cold/room temperature" compared to the top bit with the burger and toasted top part of the bun. Order was processed fairly quickly.

Update: of late 2022+ they have improved their their service, no complaints so far, good job! Prev: Great food when they get your order right. I've had it twice now where the ingredients are wrong - e.g. Plant Power wrap is missing orange. This can be solved by just telling the customer when they take the order that they're out of that ingredient (if it's not incompetence when making the wrap). Will no longer order from there.

Wide variety of protein bowls and smoothies, lots of healthy options. They don’t give unnecessary packaging as well. 👍🏼

Always quick, on the ball and the products taste amazing. Go here almost daily and never had a problem.

I had C breeze Smooth and Vitamins, very indulgent and customer service_was just great!

I had C breeze Smooth and Vitamins, very indulgent and customer service_was just great!

We ordered a beef morrocan wrap but git a chicken morrocan wrap. Wrap was fresh and tasty.

Good service and food.

Really fast and healthy food

I am always pleased visiting this shop, staff are always friendly and helpful and the service is great., 👌❤️

Kauai is one of my favorite fast food places. Their food is so healthy and I love their amazing smoothies. This place has some the best wraps made from the freshest ingredients. I definitely would recommend here for lunch on the go, or even breakfast!

Excellent quality, quick service. It's a little on the pricey side but you are guaranteed fresh food and quality. Never disappointed. I tried the Princess Wrap it was packed with healthy goodness. The protein bars are amazing and I had a small breakfast with bread.

They never answer the phone number they provided at me and it would be nice to answer the phone answer the phone please answer phone I have to repeat answer phone is it just me or has the sandton branch gone down service terrible they don’t have any gluten free products and basically don’t care

Ordered from Kauai for the first time yesterday. <br/><br/>I had the chipotle meat salad and bought some protein bars and balls.<br/><br/>What I liked the most about the restaurant is the nutritional information of the menu! This is a rare find in Joburg as you can never know the macros and calorie content of a plate! <br/><br/>The chipotle beef salad was very average and the dressing is quite heavy. <br/>I honestly didn’t think it was fresh and the beef wasn’t tender at all.<br/><br/>I tried the salted caramel ball and I didn’t like its taste at all, while the cocoa ball was tasty.<br/><br/>The best was the protein bar coated in dark chocolate. Delicious and very fulfilling!

Dropped by for a quick takeaway, cobb salad and a smoothie.<br/>Very good service didn't wait too long and the food was great, will be going back again.

After waiting almost 50 minutes and still getting my order for a single breakfast wrong 4 times, I just gave up and left. Appalling service.

Still can't get over the fact that they have changed the menu! The previous one was so good and I remembered wanting to eat Kauai every weekend because not only was it healthy but also delicious. I really struggled to pick a smoothie during my last visit as the range was very limited and none of them appealed to me much... for the wraps I had a Thai crunch which was disappointing as everything tasted raw, un-mixed and barely any flavour.

Ordered the new salted caramel protein smoothie and was super impressed. It was tasty, not overly sweet, and kept me full until dinner time. I will definitely order again!

^ in comparison to other Kauais, your waiting time is longer but the food, as well as the drinks are good. Servers are helpful and it's my go-to spot when shopping at the mall and the hunger hits.

Situated in the midst of the busy Sandton city shopping center it's the rare find healthy option food outlet. The fruit and veg smoothies are tasty and nutritious. The wraps and salad bowls are also good - though the wraps are quite small portion sized. Seating is shared amongst all the other unhealthy food outlets like Krispy Creme and Debonairs

Kauai! After the revamp of their look, I felt more attracted to such a place; the new menus, the new logo, it all felt very melennial, very age appropriate. I am very impressed with the service of this particular outlet, as well as the food and drinks being served, even though at first I thought health meant tasteless, I can confirm that I was wrong, there is great flavour In their servings. Why not stop by and check them out!

Though I'm an avid fan of  Kauai when it comes to their salubrious food options, I'm disappointed with their service and staff every now and then. Their service at this branch has also let me down. I ordered a CBC and had to wait for more than 20 min to get my drink and my CBC tasted as usual.<br/><br/>Overall, they definitely need to improve their service.

Fast service. Average food- fresh & non greasy but can be underwhelming & bland. Ok for a quick stop. All smoothies contain a high amount of sugar which is counter intuitive to Kauai's image.

Actually never disappointed with Kauai.<br/>Ordered the Kahuna wrap with a Mango Berry smoothie.<br/>And both were delish :)<br/>The avocado used in the wrap was so fresh and creamy - my absolute favorite.<br/>The Mango Berry smoothie had more berries than anything else, and I wouldn't have wanted it any other way. Although, I don't think that's the way it was meant to be made<br/>Definitely returning with high expectations that are more than likely to be exceeded, as the service was pretty top notch this and every other time I've gone to Kauai.

The service here is painfully slow and I doubt I'd return to this branch. Waited over 15minutes just for a coffee and chai latte. There was no sweetener available at the time. For some reason they added honey to my drink and failed to inform me and/or stir my drink...was not a pleasant end.

Had lunch at kauai today. And I must say I will always come back for the food. <br/>I ordered a princess wrap together with a strawberry stinger. The service was absolutely amazing, my food was literally done in 5 minutes. The wrap was literally mouth blowing. It was fresh and delicious. <br/>I highly enjoyed meal.

I've been coming to this Kauai for ages and have always had a good experience. <br/><br/>Their food is always fresh, the staff are friendly and you never have to wait too long to get your grub. <br/><br/>My personal favourites are the Moroccan Wrap and the Mexi Wrap but their Signature Bowls are really tasty too.

I am generally not a fan of malls but I'll venture into one for a refreshing Kauai smoothie. I ordered the Dairy Berry which was every bit as delicious as I thought it would be. <br/>Love the new simplified look and feel of Kauai.

Got take aways for lunch today (30 September 2016) <br/><br/>The smoothies are always a winner! We tried the "peanut butter bliss" and the "gem" smoothies. They were both delicious.<br/><br/>I had the Thai chicken wrap and my mom had the tuna wrap! I had mine on a gluten free wrap (which was actually so tasty). I could also taste that the ingredients used were super fresh! <br/><br/>Overall really tasty and healthy lunch. Will be back soon. 🌯🌯

Finding places to have a healthier meal is difficult but Kauai definitely has filled my need! Often one to opt for a good wrap? Then this is definitely the place to go. I enjoy them however I'm not much of a big fan of wraps but their smoothies are to die for. Great early morning snack for those (like me) who are extremely lazy to make our own. Definitely the place to be!

This is probably the only establishment at the food court I've actually dined at,the food court is real here getting one seat is like hunger games ey. I love that Kauai has their buzzers and all its near impossible hearing an order number in the midst of all that chaos. The food there is of similar quality to any other Kauai but the presentation isn't all that but that pays credit to that its in a hella busy food court it's like this tiny sandwiched shop unlike the new one it menlyn.

Went in My lunch Break to collect my Vitality Active rewards Smoothie-today I chose the Cocao Cream-I felt like trying something different . The smoothie took Really long to prepare,but that may because there was a million people also waiting for their orders-some people that ordered after me got their smoothies first which was also slightly annoying. Either way my smoothie wasn't the best I've had from them. I wouldn't suggest it-it was extremely creamy tasting, and not in a good way-almost slimy. <br/>Next time I will stick to my tried and tested smoothies.<br/>Would suggest maybe 1 or 2 more staff in lunch time possibly too.

Aug 29 takeaway: Had heard about this fresh and healthy option. So, decided to try one of their healthy options. Had ordered the Thai veg wrap but was billed for the Chicken wrap. Since it takes time for preparation, I realised the mistake when I recheked my bill. Had to go back and change the order. The wrap was very rice focussed, too much of rice within the wrap. Actually, didn't like the wrap at all since I am not a big fan of rice. On top of that, the rice smelled and tasted a bit wierd - maybe to do with the thai sauces. Not an enjoyable experience.

Through Vitality active rewards, I've tried so many of their tasty smoothies. Coco mango is my favourite thus far. The service at this branch is great. I love the menu revamp. Loads of menu changes and the smoothies are delicious. Amazing salads too!

Great refurbishment of both the franchise ambience and menu. Menu significantly improved to offer real health food. Prior I was skeptical, however Kauai has really made the effort to lift their image and brand them self for the health conscious.

Service is much quicker at this branch than some of the others. They make the smoothies well and have upped their healthy menu to some genuine healthy options. The counter feels a bit bare for a food court stand that should have all their goodies out to display, but overall pleasantly surprised for what it is. Food courts are not my favorite, but this is fine for a quick take out while shopping, wouldn't suggest stopping here to sit and eat.

New look and feel in this franchise takeout in Sandton City fast food court. A healthy alternative to other "junk" fast foods. Always opt for the peanut butter bombe smoothie.

Cashiers are friendly and efficient. The only disadvantage is that there are no seats for Kauai customers and you will have to find seats at the food court which is impossible during lunch time! But staff are efficient and food is good!

It is a healthy way to eat for me I do say.<br/>I like the restaurant and its other located restaurants because it is healthy and you know it is freshly made. I especially like the peanut butter and mango smoothie so I would recommend them.

If there's one thing SA could use more of, it's healthy fast food restaurants (and a reliable postal service). Kauai has risen to the challenge, and they've done a truly remarkable job! Not only is their food fresh and healthy (look out for the pamphlet with detailed nutritional info for each meal), but it's also TASTY! I highly recommend the chai tea, the flu buster tea, and the fruit and veg juice (which sounds gross, but it ridiculously yummy and so so healthy). All the food is delicious, and the smoothies are made with fresh, low fat ingredients so they're guilt free. For take outs, it's my favourite!

The great think about Kauai is being able to get a healthy smoothie on the go and not have it in a restaurant. It's also much healthier as restaurants generally use ice cream and Kauai uses yoghurt.<br/><br/>The smoothies used to be great. They lack the flavour that they use to have. The smoothies seem to be blenders without any care or consideration of proper amounts of ingredients.<br/><br/>This has resulted in a less than average smoothie. This hasn't stopped people from drinking it. The lines at Kauai are never long and your food/drink is delivered quickly.<br/><br/>They don't mind catering for bigger groups. You can order snack size wraps and smoothies that are premade in 5l jugs.

Maybe I don't fit the target market but I didn't like this place very much. I had a smoothie and it was average. I had smoothies at other places that claimed to be low fat and it was a lot better. The price was also not great. In a busy mall the ambience is nothing to write home about. The service was really good. If you work in the Sandton City area and want to walk to the mall for a fairly healthy meal, maybe this is not a bad option. The food is a bit overpriced but I guess for healthy food some people will be willing to pay the premium. I would rather make my own lunch.

This branch of Kauai is in the midst of all sorts of unhealthy options in the Sandton City food court and is a wonderful respite from your typical take out food. I love eating at Kauai. Their dishes are refreshingly healthy and I don't feel like I've just eaten a whole cow when I've eaten here. <br/><br/>My preferred choices are the hummus sandwich and salmon wrap. I normally choose the strawberry stinger as a drink or the superfood smoothie which I also love.<br/><br/>Their food is always fresh and never a disappointment.

So it's a Friday afternoon, and you are suffering from a hunger you can't physically describe, you want lunch but the options on the canteen menu (chicken feet, boerewors and fish) are a no go, so you decide to head to Sandton City (which is a nightmare at lunch time). <br/><br/>Being a young lass, who is looking for something healthier than a burger and chips, you turn to Kauai. Besides from having a range of healthy options, their service is really quick, which is perfect for a busy lunch time (I got my food before all my colleagues who ordered from other restaurants in the food court). You get given a blue coaster type thing, that buzzes and lights up to alert you when your order is ready to pick up, so you don't have to stand waiting to hear if your order number is called.<br/><br/>I can highly recommend their Thai wrap (anything with fresh coriander gets my vote) and their smoothies are always delicious.