Review Debonairs Pizza - Mitchells Plain

Ordered a real deal double stack was delicious wow

Great and fast service

Great staff vibe and quick service

Clean place friendly service

Quick service with great food

Love it

Service prompt

Gates was locked

To make a long story short...i ate a biscuit not a tripple decker pizza..so dissapointed in debonairs!! Im not 1 to complain and its not the first time ive had a bad experience with them but no more!!!

Ref# 887342 l placed an order at 19:44 for a delivery it's 10:37 and l am just a stone throw away l am very disappointed in the level of service l received when l drove down to collect the pizza. l am back at home and still with no food. I have a family going to bed now without having supper. I have been buying from you for years and when l got to ur store it was a miss management disaster.... Your staff looked like they were having a laugh at your clients frustration and l was not the only person to walk out empty handed. I will be looking for a new place to order pizza moving forward and only as a last result will l be using debonairs again.

This is the worst place you could ever possibly order from, if they cannot deliver why offer a delivery service, I would have gladly then fetched my own order. I need to escalate this higher as this is not the 1st time this has happened to me but its most definitely the last.

The fucking worst service ever I ordered the on the double deal on 09/12/2017 18:50 and it only got delivered at 21:30 � and it was cold then I told the delivery man I’m not going to pay because it’s cold then he threatened me for the money� I’m really fucking disgusted by your service ���

Absolutely worst service I have gotten! I am currently STILL waiting! It's been 5 hours. I called in and told management that I will NOT be paying because this delivery guy was apparently his way here. He comes here and says I have to pay for it because it comes from his salary. Well, this pizza they expect me to pay for comes from MY salary and I will NOT be paying. Management was nice and all, but the driver was horrible and had the audacity tell me it was MY fault! � Will definitely not order from this place again. Pizza is great but service is shit. Claim to have delivery but cannot even do that properly. You guys are something else.

Debonairs westgate mall has the worst customer service. I placed a order at 6pm and they still haven't delivered my order.

Can't deal with your orders at month end..........

So I'm not usually one to complain but I'm so irritated right now.So I place my order at 8 30 paid online and prepared myself for a wait of about an hour which is usually the case.checked the weather before I placed my order because I have had numerous experiences where I have been told my delivery is delayed due to the weather.So after about 1 hour and 30 minutes I decided to call I was told the driver was in an accident and that this caused minor delays I have as yet not received a call and no delivery it's 22 40 now and in all honestly I'm not even hungry anymore ......the service I received today sucks and it's definitely changed my mind about placing and order again. I called now and was informed that it's closed I paid online close to 300 I want my money back this is ridiculous honestly!!!! Not even the decency of sending an sms or a call to apologise your service is appalling this was our supper