It was my first time going to this particular Nando's and I must say I was pretty impressed. I ordered a hot chicken cheese burger with extra sauce. The chicken in the burger was succulent and the burger was full of sauce. I also had a taste of the chicken livers, which were just as delicious. We were there fairly late at night and the service was super quick. I wouldn't mind going back here!
On Wednesday evening (28/06/2017), we decided to get Nando's for dinner. We opted to have it delivered as we both weren't feeling great. I placed the order (A full chicken & 3 sharing sides) at approximately 19h00 and I was told it would be +-45mins, our food had not arrived by 20h00, so I called them to see what was going on. I was told that the food had left and we should receive it shortly. About 10 mins later our order arrived. The sides (chips and 2 x wedges) were ice cold - inedible and the chicken was borderline cold. We told the driver to take the food back, and to please bring a fresh meal.
We called the manager to inform him of what had just happened, he seemed to be aware that there was an issue, as he made mention that this particular order got away from them and a fresh meal would be sent back to us.
Not even 15 mins later a new meal had arrived, and both the chicken and sides were hot and quite honestly, the chicken was actually one of the better ones we've had from Nando's.
I do understand that one always runs the risk of food being cold if it is delivered, however the food was so cold that the chips were hard they were so cold. Which means it had been sitting there for a while.
Anyway the way the staff and management handled the situation was the reason for my rating (and the chicken played a good part).
Nando's Norwood, we still have your back :)
Nice friendly service with good food to follow,the ambient is clean and a pleasure to sit and relax , enjoyed a great meal with generous portions.Will have absolutely no hesitation in going back.
One of the best Nando's branches.
Food is always good and the service is friendly. They offer espetada here which is my favourite. Always ask for extra basting so it's super saucy.
Found the staff here to super friendly and efficient. The food is as expected from a franchise but I find the service here excellent and would recommend it solely for that.
The food is great! The service is great! And the vibe of the restaurant is great! The food has always been really nice. The service has always been top notch! Definitely recommend!!
Iv eaten at many nandos around Durban and johannesburg. This is by far the best nandos iv eaten at.The chicken is so juicy, and they are generous with the basting sauce. The chicken is well done to perfection. The atmosphere is relaxing and calming, ample parking space and great customer service
Nando's is a tried and trust brand by now. Good quality food and the portions are big enough too.
This branch made me wait quite a while for a take away, but they were very apologetic.
The service is good overall.
Very impressed!we happened to pass this Nandos and popped in to get takeaways burger and chips were fresh and delicious I am super impressed by their service and taste. Very happy to drive past 3 other Nandos to support this one
1 of they best Nando's I have ever had everything great from the stuff to the food if u like o r thambo Nando's URL love this 1 the food is just as great
Newly renovated .
Decor is as Devine as the food
Thandolwenkosi Hlongwane
+5
This branch was recently renovated, and it looks stunning, the food is stunning and the waiters know their job
Delicious food. Best ice teas. Friendly waitresses and surprisingly good coffee ☕ Only lose a star because the area and parking is not the safest. Best Dish: Chicken Espetada with Peri Wedges, absolutely incredible!
Veteran Reviews and Vlogs
+5
Good food with excellent service. Hot and fresh. Outside area needs more lighting.
Store is always neat and tidy.
Service at counter when ordering is most times friendly and efficient.
The grill operators do not always get our orders done as requested so we have to send our meals back.
The waiter who attends to us is always so warm and pleasant, and tries his best to get our order done the way we prefer.
Overall I would say this is one of the better stores we have been too.
Had a nice meal there. Got our order incorrect.
The service was good but compared to previous experiences it seems like the food quality went down. The one quarter chicken looked like it was raised in a desert area. Chicken livers was good though.
Awesome store. Definitely one of the best Nandos I’ve eaten at. Food is always fresh and top quality! The management at this store definitely on top of their game by a far mile!! Keep it up!
Food was good. Nothing beats Nando's flavour. Service was good. Food came quickly. Amenities we're good. Electricity went out during our meal. I don't think the store was prepared. Spent quite a bit of time in the dark before a waiter came to check on us to see if we needed anything
Absolutely love this branch. I work in a nig corporate company for the last 2 years we would order large sum of platters for our corporate events and they always delivered on time. Today I drove all the way to actually come to the branch absolutely clean...fast and has order . Cashiers are friendly and smiling this is what customer service is about.
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