So my boyfriend and I ate at primi for the first time and I must say their vibe and food are delicious and their drink alcohol and no alcoholic are simply tasty.... thanks for the great service and lovely food you are one of my new best places to eat at be sure I’ll atleast be their once a week... I am especially a big fan of their delicious pasta and Tasty ice tea
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If I’m really really hungry and want something quick and tasty I make a stop at Primi in Canal Walk. I think this is the place where I spend most of my weekly food allowance.
The restaurant has relocated upstairs close to entrance 8 and is opposite Edgar’s. I must say this location is so much better. You have the option of sitting inside or “outside”. I prefer outside as the natural light makes it seem as if you’re really outside.
The staff are very friendly and accommodating. Several of them have been there for years and make a point of greeting the regulars as if they’re old friends. I love that, it makes me feel special🤗
This is one of the places where, over the years, I’ve tried everything on the menu. I like everything I’ve tried and have very little to complain about.
My favorites here are the recco con pollo and the fries made with baby marrow which is battered and deep fried. These are the things I can’t resist. It was so good I forgot to take pics
My only complaint is that sometimes, when it’s very busy, it’s hard to get the staff’s attention. If it were not for that I’d have given this place five stars.
We popped in for a quick lunch after they had relocated and revamped the store.
We asked to be seated at a table on the balcony area, which is nice and bright. Our waiter took a while to get to us, but the restaurant was quite busy and he was managing a lot of tables.
The crowd subsided after lunch and we got to eat our meal in peace. Ordered the spinach & feta pizza, side salad and peppadew poppers.
Pizza was generously topped but still thin and crispy. The poppers were wonderfully tangy and crispy. The side salad was a welcomed burst of freshness.
The revamp has done this chain some good. The food was fresh and tasty!
This is a regular spot for The Husband and I and we always order the same thing: full portion recco pasta with mushrooms. It's so comforting and I especially love the curry taste and heap of coriander on top. I think about it days after we've left, that's how good it is 😍
Was amazed at the wonderful redecorating of the restaurant. Staff seemed to be a bit overwhelmed and in a frenzy but our waiter tried his best to be as helpful as possible. Although they did run out of complimentary bread, which I don't understand since it was peak time for them? The food was delicious and the size portions were worth the price. I had my favourite Linguine Carbonara.
Byron Bradley Johannes
+5
From entering the restaurant 🍴 the vibe was just welcoming, waitress was truly welcoming and my Bae and I moved around the restaurant looking for a really good spot while the waitress still kept a cool and easy vibe, ordered our drinks and our starter and was served within 5mins really good service. Enjoyed our good company and then ordered some yummy food, Bae had some pasta while I had a burger with some really good fries 🍟, again within 10mins food was served. The highlight of our evening was thee amazing carrot cake 🎂 10/10. Deffs perfect for date night or a good chill with some friends. 5stars deffs.
I visit Primi at Canal Walk more than once a month owing to its close proximity. The staff are always attentive and the Manager, Mr Cadet is a remarkable gentleman who will make you feel like family. The Moroccan Pizza and Pesto Pasta are favourites, though I have enjoyed many other dishes on the menu like the oven baked veg lasagna. I love the new store setup and look forward to my next visit!
Primi has always felt a bit overpriced in my opinion based purely on the fact that sides are are extra. The food is a step up from most other franchises that offer the same type of food but I think you pay for the ambience. The food is prepared okay but some stuff is not as fresh as it could be, example the hollandaise which was ice cold a sign it wasn’t prepared with the order.
The Primi in Canal Walk relocated to a better location with more space and much better lighting than before. Great move!
I ordered the Primi Burger with a beef patty and the Pink Grapefruit G&T.
The cocktail was alright. The burger and fries were also neither here nor there although the patty was very salty and chewy for some reason. Their pasta(which my friends had) is apparently good so next time, I'll try instead. Overall, good location, okay vibe, good prices, okay food.
Friendly staff and kitchen is always able to make our favourite peri per chicken pizza from the old menu without a fuss. I always get the recco pasta sauce on the side to dip the pizza crust into. It's YUM! New homemade ice teas are really refreshing :)
My first time at this Primi and I was not disappointed. It was quite busy when we got there so we had to wait for a table. As usual, I ordered a burger and it was good, although it lacked sauce so it was alittle dry.
The service in this place was just okay for me.
We were moving moved around due to booked and unclean tables. My partner does not like drama so he gets upset if I complain coz I like escalating things.
Our starters came the same time as the food which made it impossible to finish our mains.
The cocktail I had tasted like water more than anything else due to all the ice.
Update: Revamped & Relocated to the other side of the Mall. Not only does the place look nicer their service is simply better too, friendly staff and their food still good as always however their prices are slightly unreasonable.
I love this Primi! Although PRIMI is a chain store, the Canal Walk branch has the best in terms of service and food.
My go-to dish is the Recco Gamberi 🍤🍝
All around great service, even when you're seated outside and away from the staff's immediate view.
We met friends of ours at Primo Piatti a few weeks ago. It just happened to be the evening of SONA so our 1st choice was out of the question due to it being in Cape Town.
We arrived first and placed orders that everyone sent thru. We were all together before the food arrived. I ordered the chilli poppers as a starter and they were perfect; not oily, nice and cheesy and nice heat from the chillies. For the main, my husband had a pizza. I chose pasta and it was so good.
I have to admit, I normally stay away from Primi Piatti due to lack of service but we didn't have that problem this time. I recommend Primi.
We were a group of about 20 rowdy people and still, wonderfully friendly service, seriously scrumptious food, and not one order fumble or unacceptably long waiting period.The outside section is a great plus too.
Primi, you've really impressed me with your large and truly delicious menu, as well as your competent, forever-smiling staff. I will be back for more!
Had our meal takeaway. The Recco pasta was a winner, well flavoured and good a portion as always. But the burger was a bit of a disappointment as it was bland.
Primi Piatti in Canal Walk with ample seating inside or for a lovely sunny day you can sit outside under shaded umbrellas next to a fountain.
Their menu is quite extensive with an Italian flair that caters for all tastebuds. Their Calzone is delicious in flavour and filled with Italian Meatballs, fresh spinach, danish feta, mozzarella, salsa pomo doro and pecorino.
Pizzas have generous amounts of toppings and tasty. I opted for a meaty one - Murder by meat topped with spicy chorizo, peppers, gypsy ham, salami, bacon, salsa pomo doro and mozzarella.
We visited Primi a couple of times and they always deliver the same level of quality in terms of food and service.
I love this place! Super friendly staff and super fast service! Besides my favourite Litchi Jam Jar, their generous portions of pizza and pasta never disappoint! 😀👅 THank you PRIMI Irma Pietersen
Service is always pleasant, good food and fantastic music selection. Their grilled calamari and rocket is always a winner. A frequent spot to get a tasty meal after a shopping mission.
Love the setting at the Century City Primi Piatti. It is more intimate than some of the others, which makes for a low-key evening (sometimes you just need one of those)...
Ordered the Recco con Gamberi with gluten-free pasta. The prawns were cooked a tad bit too long, so they were a little rubbery. The sauce in the pasta was delicious.
The waitress serving my table was a delight and served us well.
I think out of all the Primi branches, this one definitely has the best service. The waiters are always eager, and lively and it's great to see that even if they are not serving your table, everyone is willing to chip in and help each other out. To eat, we ordered the Chicken liver pasta(penne) and the California pizza( chicken feta Avo). The portion sizes are good, pizza lacked abit of seasoning though. Otherwise, no complaints.
✔friendliest staff
✔good atmosphere
✔good portions
✔ value for money
✖under seasoned food
Since it's school holidays the restaurants were flooded with people, but Primi had some space for us. Eager waiters and friendly staff. Not bad for a quick lunch.
Dining in shopping malls, I'm always worried about chain restaurants as they have a set recipe and sometimes it can affect the quality but Primi at Canal Walk does an awesome job.
Very nice chicken and mushroom pasta and 3 meat pizza was great.
Service was actually really good. Always smiling and in communication with each other making sure the customer is being looked after.
Worth a visit if there is every one close by.
It was at this Primi that i fell in love with goats cheese. Lol. I know. It was feta on a pizza and it tasted so great that i still only order this pizza from them. Had one delivered and didnt taste the same so vowed to only ever eat-in at Primi. Service is great at this branch and Its always jam-packed on weekends.
Surprisingly good - sharp, friendly service, generous portions and delicious pasta sauce. The Chicken & Broccoli in Linguine was great as was the other pasta. We arrived quite late for dinner and were some of the last guests to leave, yet we received a friendly welcome and were never rushed to leave.
I definitely like the vibe of this Primi, it's great to sit outside and feel like you are away from the busyness of the mall on a nice sunny day. The service is great and the food as well. I recently popped in for breakfast and had the french toast, which I really enjoyed.
I must say I am a huge fan of Primi but I wasn't too pleased with this particular one. I ordered the chicken campagnola with veggies. It didn't taste as great as it usually does and the veggies were not the best. I was hoping to get pieces of pumpkin but all I got was cherry tomatoes, cauliflower and other veggies that aren't too tasty. The service was however very good. Our waiter was friendly and very helpful.
This primi is pretty standard, both in service and food. I don't particularly enjoy the seating situation though. The setting inside the restaurant is cold and gloomy and outside is way too close to the mall walkway.
On my last visit we were asked to wait 15min before they could seat us. I specified that I didn't wanna sit near the walkway, which they said was fine. After 15min they offered us a table outside and said I would have to wait significantly longer to sit inside. We were so starved by the time we were given a table that we just decided to eat fast and leave to avoid sitting at our table for too long.
I come here for breakfast every Saturday morning. I used to be a regular at Mugg and Bean but found Primi has much better food and service, especially this branch. Waiters are friendly and concerned about your satisfaction and the manager is always around and visibly involved. The breakfast menu could be a bit more diverse but the Chef's breakfast if good enough for me.
Prefer this branch to the Claremont one as they are always consistent with their food and service. The setting is a little dull but love their recco - it's exactly how you want it. Having had the recco more than three times here, all times have been consistent with no complaints.
Virgin Mojitos and Pizza- Yes please 🙌 They still make my favourite Virgin Mojito and the pasta is always amazing! Yesterday we tried the quattro formaggi pizza which was a great combination of cheese with a subtle hint of blue cheese and yummy onion marmalade. My boyfriend had the fresh tomato, avo and basil pizza which the manager was very kind to put back in the oven to grill the tomato instead. Our waitress Cynthia was so friendly and delightful.
It's been a while since I last visited Primi in Canal Walk, but I certainly will be coming back more often. It produces a trusted meal that you can always count on! The service and the management are fantastic. My personal favorite is the Recco , and they make a mean chocolate milkshake.
Absolutely love that the do a bunless burger AND zucchini fries. One of my favorites for a lazy Saturday lunch.
Great service from the friendly and attentive staff. Fresh croissant and really delicious. And comfortable seating for me and my 5 month old. 2 thumbs up.
This Primi is one of the better eateries in Canal Walk. Often packed to overflowing, the service remains reasonable and the food good. Like most chains, the menu features an abundance of options, here with Italian inspiration. The pasta is usually aldente and pizza is thin based. Pricing is moderate and perfectly acceptable for the food. The one area where I feel Primi is lacking is the scope and quality of the wine list, which is also, I fear a reflection of a large chain. If the weather is nice, sit outside, it isn't as noisy as the main restaurant.
They don't have the same food as waterfront... They don't have a seafood platter...😭 but they have the seafood paste love it must try looking...
We are so regular at this Primitive that I'm sure they know all our life stories.
We have yet to have a bad experience here. The staff are friendly and make sure you're taken care of.
The food? Well we've had everything from pizza to pasta to burgers to bunless.bunless burgers to breakfast to muesli - there's a reason we come back. It's really good value for money and the kids have space to play - although they often end up wet afterwards (there's a water fountain).
Had a recco with a rosemary focaccia. .. always a winner with this meal being a vegetarian. Ordered a margherita as well and kids enjoyed that too!
Service was excellent and friendly! Even though the centre had a problem with gas, we were well informed what is available. We had the Napoli pizza. Very good. The grilled calamari is also excellent and well spiced with chillies!
It is a very nice restaurant. I can recommend the pizzas.
The staff is very friendly and it is close to a lot of amazing shops.
Visit Primi Piatti next time you go to Canal Walk.
I had a recco pasta and opted for gluten free pasta which was so great. And just when i had convinced myself i couldnt eat anything else...that portion of pasta was soo much i went ahead and was persuaded by my friend to order not just any hot choclate but a Jumbo one. The food was good stuff. Staff was on the ball and i loved that the manager came to check up on everyone every once in a while. When my jumbo hot chocolate came it was such a huge cup it felt bigger than my face id definitely recommend it for those chilly late nights. Also its such a cool spot to chill with your mates. My suggestion would be to get a loyalty card which has a small little teeny tiny once off fee but is so worth it as im always updated with specials that are running and has a few other benefits too. Love this place.
I had a good experience with great service. My meal choices were delicious. The pasta was great, would definitely recommend any one that craves pasta to try it out here.
A very good standard for having great pasta, their breads is also magnificent, very friendly and helpful staff a great cosy feel to the restaurant also, their jam jars are also a good to go.
I had a surprisingly good experience when I popped in for a salad one night after work. Being part of a franchise I knew what to expect of the food quality but the service blew me away. From the manager / hostess to the waitress serving us. We'll done guys.
We all know Primi. Consistent and always a winner for an easy pizza or pasta. The Jamaican Jerk wings are a gem and worth a try. Still hunting for the Margherita Pizza...Primi is in the top 10.
Primi's food never changes. I am always happy by their standard of food. Each dish you try is great and some surpass the others. Primi is a great choice for families.
The food is always great (burgers not so much anymore.
Service has improved a lot. Well done!
A very relaxed open floor on the ourdoor patio nearest the Canal. The Pizza and Pasta was the favorite for the day.
Trecarni ( alotta meat )pizza was delicious , unfortunately didn't ask if they could make it on a thicker base. ( note to self ).
The good company had the Pollo Giorgio. Well rounded pasta with Napoletana sauce. Overall ok service.
Really nice spiedini filleto and great service from andra and kevin #frequenteater
And I am back again and still love the place. Tonight was the primi calzone- a folded pizza with a difference. Andra tells me to look out for some new menu items. I will certainly be back for those.
Primi is always great - portion size, meals, service - always consistently good. Pasta portions are particularly generous, with pasta always well cooked with the correct portion of sauce. Good value for money - especially when consistency is guaranteed. It’s one of the few chain restaurants I will happily support.
Have not as yet had any reason to negatively review. Good food, good portion sizes, accommodating of additions or eliminations with no issue nor mistake. On point service, friendly waitrons & relaxed atmosphere. The lady expeditor they have is amazing! I will get her name next time. She runs the kitchen well.
The waiters were very kind. I needed to charge my phone and they gave me a table that was right next to the socket.
I had the resco chicken and cheesecake, both were delicious. The resco dish had enough sauce which had lots of flavour. They also provided some extra chilli sauce, parmesan cheese and garlic sauces on the side, although I didn't need to add them.
I will say that the service was a little slow; I had to call for my bill. I suppose they were just being polite and thought I needed more time.
The resco chicken was reasonably priced at R97. The cheesecake was a little expensive in comparison.
Ordered the recco classic with chicken and was disappointed with the chicken that was added to my portion. I made my waiter aware that I wasn't happy but did not ask for more. Halfway through my meal, the manager brought me a bowl of chicken in the same recco sauce. And said it's on the house. Why the 5 stars then? The food was delicious, fresh ingredients and after a few bites I didn't care about the lack of chicken. Absolutely mouth-watering and a great save. To be fair, the food was so good that I wouldn't have remembered the chicken issues. I eventually paid for the extra portion anyway and provided a generous tip because it was that good. WELL DONE!
The pasta served here is really good value for money. They’re on the cheaper side compared to other restaurants but still tasty and filling.
The service could be better though, they’re not very attentive and at times would blatantly ignore you.
You do get served with the usual cheese, garlic and chili condiments.
I’d still return because it was probably just a bad day :)
I liked the place, atmosphere is fine, food was too, maybe a bit conservative on portions, but not bad in general. Food wss mostly tasty with exception of the salmon which clearly was overcooked and consequently dry, everything else was pleasant. Keep an eye to customers so that they don't have to be waving for help all the time, is the key improvement I suggest.
Always have such a lovely time at PRIMI. Their service is always impeccable and their food is high quality. Their portion size is never disappointing. I had a Mocha with a cute heart and Salmon & Avo on Flat bread. Also quite well priced with generous amount of Salmon
Food and service is good but they can have more televisions to keep you up to date with the sport...maybe they'll attract more customers.
absolutely great service, friendly staff and a nice variety of meals. pastas are spectacular and pizzas are normally amazing crispy crusts. The meat selection is wonderful and steaks are made at the right texture, Salads are simply splendid and even the seafood never fails to impress. Kids menu is really condensed but has all the favorites the kids love. Really good starters as well. A little dissapointed in the variety of deserts but the rest of the meal definately makes up for it
Kitchen got my daughters order totally wrong. We asked for half portion and got a full one. She asked for spaghetti and got penne. Sadly the waitress blamed the kitchen for the mistake. There seems to be a breakdown of communication between the kitchen and front of house. Ignoring the incorrect order the food was pleasant. Restaurant was very quiet but it was late and most of the stores were closing.
Primi always offers consistency in their food and service, it's my go-to eatery in canal walk. I love the cocktails and my favorite order is the zucchini fries and the recco pasta. It's in the mall so it does tend to get noisy especially in the outside seating but this is to be expected.
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