To be brutally honest, this was probably the best freaken burger I have ever had in my entire life! Yeah you may have to wait at peak times for a table but to satisfy a monster hunger with a burger that exceeds all expectations is worth the damn wait. The service was friendly and accommodating and I even got to meet Katie Holmes � and to top it all off with the baddest milkshake in the game... "The Crème Brûlèe"
Seriously though, great service, great food and great vibes... What else could you ask for?
Thank You ���
Drove all the way from Menlyn side and it was absolutely worth the drive. Great vibe, awesome staff and to top it all off, great food. Was served by Sello. Thanks RocoMamas Irene Mall team. Neil Kleynhans
Burgers are amazing! After an awesome burger I came back for the ribs, and I was blown away. There is an awesome vibe at the restaurant and I like the option for being seated outside. I will definitely be coming back, the next time I’m keen for a burger and a beer.
Last night was the first time I had ever gone to any Rocomamas after being curious for months. I didn't want to try any other Rocomamas except the one at Irene Village Mall and must I say, damn I was surprised!
Food: Amazing! Service: Awesome! Even though everyone was strangers, I felt like I was among old friends. I'm personally a super germ freak. Being able to see how the food and beverages were dealt with, gloves used and everything was clean: was like my own personal heaven. Rocomamas Irene Village Mall, you guys have just gained a loyal customer for life �
We just had a meal here! What a surprising wonderful meal, and great service from Sello #thewaiter whoop whoop!!!
Friday 28 July 2017 was my and my boyfriends first time at RocoMamas( Irene )
And i just want to say Abel was our waiter! The most friendliest serves ever ! The food was amazing ! Great atmosphere! Will definitely go back ! Thank you for the good and fast service!
Great meal. Abraham was great!
Solid burger to recharge after training.
Welcomed on arrival checked every now and then if I was still ok food was great freakshake was the best I've ever had�..keep it up
As always awesome!
The absolute best spare ribs ever. Of course the wings are not to be missed!!
Rocomamas is our first choice...
Michelle Baumgartner Roos
+5
Fabulous experience....first time there and was pleasantly surprised. Great service, tasty food well prepared and presented. Value for money....not just another burger joint. Will def go more frequently.
Great service, epic smash burgers, the atmosphere is always upbeat and the staff really take care of you
Always awesome service. Always good food. The waffles are seriously amazing, they just need their own menu now.
Even the take away food is always great.
By far my favorite burger joint.
Really enjoy the location as well.
It gets extremely busy over weekends so be sure to be there early to reserve a spot.
Family friendly, great food, and has a liquor license.
Always predictable and delightfully so we had the Mofo chicken wings with blue cheese sauce the combination is a taste sensation not for the more sensitive pallet.
I also enjoy ordering a beef patty with guacamole and salad options low carb and super tasty.
As per usual, a good meal at Rocomamas. Generous helping of chips and love that you can custom-build your burger at an affordable price! The cheese bombs are a great addition to the menu (but avoid the Chilli-cheese, too hot, the Jalepeno is just right). Shakes were lovely (the Jack Daniels shake was the clear winner!) Service was friendly as well. They do not take bookings so be sure to arrive early if you want a table👍🏻
The food here is consistent with the other Rocomamas branches that I’ve been too, which is great😁👌🏽
The new limited edition, Trippy Dax, which has a Parmesan chicken breast, salsa, guacamole and creme fraiche is delicious ,the ingredients are fresh as always, it was quite filling too. I only managed to eat half of it🙈
The service is great, everyone is warm, friendly and attentive.
I like the layout of this branch as it’s quite spacious with ample tables inside and outside.
No pictures provided ...because ...it’s Rocomamas, I didn’t have time for pictures 😂
An opportunity to create the burger of your dreams, what a score. With more then 10 options to add on to your plain burger, you can go wild. I had the 100g Smash Burger with mozzarella, spicy slaw and jalapeños. Perfecto. It was super yum.
Ended the night with the Oreo waffle. Very messy. I don't think the chef waited for the waffle to cool down before placing the ice cream. The waffle was scrumptious though.
Advice, always reserve a table in advance.
We visited on a weekday evening without a booking and had to wait about 30mins for a table and as they don't take bookings, that's not easily avoidable. Nonetheless, we were fortunate to be put inside on a cold night. The place is tiny inside and was packed so quite a loud atmosphere but not unbearable. The service was slow but it looked like they were really busy and we were chatting a lot so it didn't bother us too much. Food was awesome when it did come; it's so great to be able to order a vegan burger at a regular restaurant and for it to be so delicious! I'm not a fan of franchises but thoroughly enjoyed the meal!
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I love a good burger... I make a good burger, so when I'm paying good money for a burger, it better be good. My husband LOVES Rocomamas.... when trying to decided where/what to eat, he always picks it and always eats the #chillicheesebomb.
This branch is usually busy and we've sat outside in the middle of winter under a heater and we've ordered take-aways and sometimes we're lucky to score a prime spot inside or outside depending on the weather. The waiters are always friendly and we never wait too long for drinks or food.
The obvious draw of this place is you get to decide what goes on your burger. End of story. If you don't like the flavour combinations, it is your own fault, next time order one of their monthly specials.
The pineapple salsa is a favourite of mine and I can't leave without one of their DECADENT milkshakes. I've taken one point off because the coleslaw is overdressed and I won't order it again. Also on occasion they get our fry order wrong.
If you want a quick bite to eat, or want to order everything on the menu (this is always a temptation) you will rarely go wrong popping into this Rocomamas.
Always a win when I'm looking for a lunch time outing. Food is always top standard with a nice witty service. Feta is a great add to any of their burgers. A real burger place
Amazing food, exceptional service and the atmosphere of the Irene mall is just WOW. I can say that they make the best burgers in town and deliver them with a smile... You will see me again very soon
Although we have been here for burgers before and the experience was lovely as well as the food delicious! We decided to pop by for a dessert and tried their milkshakes. What a large variety to choose from. We eventually went with the Oreo milkshake as well as the cherry cola milkshake. Both lovely. Ultimate favorite is the Oreo milkshake ofcourse! You can never go wrong. Loved it!
Great service and friendly staff. As always delicious burgers and yummy fries! The Rocker craft beer was good and was light. Good atmosphere as well. High five you guys 😊😊😊😊
Visited the restaurant during the last days of 2016 festive season, so the restaurant was very full we had to wait a bit. The manager called us within 10 minutes though.
Had the ribs, they could have tasted better. The peanut butter monster smoothies were to die for, I can never have enough. The waiters were attentive but also gave us our space😎
I really enjoy this branch. The setting provides a really nice, relaxed vibe which I love. I also really enjoy the (often themed) specials as well as the fact that you can "design" your own burger. The portions are generous - my boyfriend and I always end up splitting on small portion of the crispy and we'll spiced fries. Will definitely be back again and again!
Such a happy place...
Great food, amazing milkshakes and an awsome vibe. This is a no-brainer for anybody who wants a good meal and a great time.
I am personally a big fan of the ribs and wings and don't forget the amazing cherry cola shake.
The only negative thing I can mention is there are so many people who want eat here, that you occasionally have to wait in line.
But it's definately something worth waiting for...
Food for a happy life, burgers are devine. Service is top class and the setting rocks. The staff are very attentive and food comes out in less then 20 min. Kids have a lot of room to run around as well. A must try.
As usual Rocomamas is the best ever! Amazing and perfectly seasoned fries, most delicious burgers ever and when you drink the shakes, it's like a party in your mouth! The only tip I can give to them is please supply wet wipes! Not only for ribs, but the burgers are so saucy and delectably messy that you need something like this rather than just a normal serviette. But yes, each outlet I visit always lives up to... no ... it exceeds expectation.
I love Rocomamas. I have been to both the Irene and Hazeldean outlets and have enjoyed my bacon and cheese burger so very much. This is my got to burger place - something I have been looking for for a while!
The staff are friendly and accommodating and the general atmosphere is relaxing and enjoyable.
Their quality of food is great! They don't over or undercook the burger patty and they certainly are NOT stingy with their delicious mayo sauce. Their "build your own burger" idea is wonderful and the pricing of the food is affordable.
I highly recommend a trip to your closest Rocomamas for a good burger and alcoholic beverage with you family or friends 👍🏻
Probably one of the best burgers I have had! The key to their success is that you get to pick and design your own burger, and the choices for toppings are vast!!! The caramelized onions and guacamole are winners. The beef patty is so well cooked and tasty, I really cannot fault it! Good fries and delicious mayo. Yum yum in my tum tum!!! Oh and the oreo shake is delicious and packed with cookies!
Chantelle Diane Sikic
+3.5
First time trying rocomamas, service from our waiter was good although we waited quite a while for our food and it was really not busy at all. I had the mushroom burger and added jalapeños, the patty was nice and not dry, however a tad bit bland but because I love mushrooms I overlooked it... Decent portion of fries for R15 and all in all was good for a first try. The Oreo milkshake is definitely a must try
Since the first time I set foot in this restaurant I fell in love with it! I have a big love for a good hamburger, and the Irene village mall Rocomamas has been keeping my love for it flying high! The way their staff involves you and talks to you makes it even better, so friendly, such good food! And not just the burgers, the Nachos are brilliant, milkshakes, everything!
Rocomamas is by far one of the best burgers I've ever had!!❤️ went here for lunch and wow was it amazing.
Rocomamas is a place that's always full and buzzing. The whole write your order down/Tick the boxes are quite cool. The whole atmosphere is buzzing and inviting which is really nice. Was a bit disappointed that they didn't have Apple ale but a passion fruit and lemonade - with a shot of vodka does justice haha.
I had the special #2 the Wild Bill, I call it the nacho burger haha, gosh was it amazing, even if you cut the burger in half its still such a mouthful. The shoestring fries are so delicious. I then had some of the chilli cheese bomb buther and damn I must say that chilli had a kick to it hey. The chicken wings/hot is definitely something to try out. Hot and spicy but so delicious at the same time.
Of course I'll be back for more. Carbs get in my mouth!! Haha
If you a fan of great burgers this is definitely the best burger joint in town !! Awesome setting and amazing staff !! Bucket list ( checked )
Great experience , service was impeccable, staff very friendly and vibe was awesome....
Traveled from Johannesburg to Irene as it was recommended and will definitely continue coming back!!!!
Always love going to this place. The food is always on point, great craft beer on tap and service is always friendly. Also, hey have the BEST ribs ever! Burgers are great, you can tell all toppings are super fresh.
Had a really good time ! The atmosphere is calming and the music is good ! You build your own burger and choose sides , chips , wings or a salad . They also have ribs. This place unfortunately does not really cater for vegetarians .... The milkshakes were really good , topped off with cream and hundreds and thousands . I was really happy with all my food and my friends too . It just felt like service was a bit slow , but they were super friendly !! Will definitely be back !
Such a great place!
Service was so friendly and although we were seated outside, there was heaters and blankets to keep warm.
The food was awesome. All the burgers were delicious and full of flavour and their fries are the best. The great thing about roco's is that they aren't stingy with the goodies. They deliver burgers that scare you at first but leave you wanting more after you've finished.
Roccomamas in Irene Village Mall is a busy place. We were wellcomed by Terminator: do you want to sit in Durban (inside) or Cape Town (outside)?
We opted for the last table in Durban!
Crispy fried chicken wings with lovely mayo & green onion dip. Naked ChilliCheeseBomb burger with Shoe String Fries - portion generous.
The smashburger was delicious: hot hot red chopped chilli (I luv), Aged Cheddar and Mozarella Cheese and bacon covered with chilli Mayo.
No lingering over a meal - eat up and get up. There are places to go and people to meet! :)
Heerlike burgers en hoendervlerkies, vrolike besige restaurant.
Immediately I'm going to tell you I've subtracted 1.5 because it didn't feel like the cleanest place in the world. Very important factor for me and if they decided to focus on the cleanliness a little more they could push me up to 4.5. Other than that food and service good and hope they don't become too "franchisy"
Got to be one of our Favourite burger places, when we arrived we are never surprised to find it completely packed, so the wait to get a table is usually fairly long, not great when you are usually staved, there also seems to be enough space to add a few more tables given how popular they are.
We love the concept of choosing and building your own burger and writing it on notepads, it’s great to only get the exact toppings you want on a burger. The portions are generous and tasty, the shoe string fries are always a hit. They have a good selection of craft beers to pick from and the milkshakes are fantastic, very creamy and full of flavor.
Roco Mamas remains one of our favourite restaurants. We visited the Irene branch for a quick weekday dinner.
The service was a bit slow, but we were rewarded with extra wings (yay!) for waiting an extra few minutes. Their burgers truly are out of this world and we definitely recommend trying them at least once. Prices are also not too bad, which makes this the perfect spot for a quick meal and get-together with friends.
Although burgers and beer go better together than burgers and wine, we were a bit disappointed by their lack of a proper wine menu. The only wine they did have was luckily from one of our favourite farms, which was a big plus. It also always feels a bit cramped, so would definitely suggest having a look at their layout and seating arrangements. Otherwise a definite 5!
I think everyone else has said what needs to be said. I can only share my experience. Casual , great beer , friendly staff. Awesome ribs (uncle jack beef) burgers taste like real homemade , the chips are avarage and so are the wings. Noting tasted like the fake prosessed crap you get at most places and that to me , with the friendly service and nice location all make it a 4 star joint.
Kids are welcome too , no play area but it's chilled and really worth a visit.
As far as burger joints go this is pretty impressive. Juicy patties, a fun way to order - excellent and creative toppings. Other than a 'proper' gourmet burger, you can't really beat this from a quality or taste point view. Perfect fries and great sticky ribs! I don't see the point of the chicken, if that's what you want go to Nandos - way better! Kids love it, but as with all these 'high street' type venues the wine list is very mediocre - take your own.
I have oly heard great things about this place from my friends and from people at work. They were all 100% correct.
The menu is innovative and funky, location and atmosphere is also great.
I made my own "custom burger", the process was fun and this itself was a conversation piece. This encourages participation and makes things more fun.
The burger was amazing, the portions were VERY generous. Please try one of their milkshakes as they are amazing.
The only thing that was not 100% was the service, the waiter was absent and was not entirely helpful, but all good, the main attraction (the food), made up for that many times over.
Ratings:
Food: 5/5
Atmosphere: 5/5
Drinks: 4.5/5
Service: 3.5/5
Really good service. It started raining and they tried everything to make us happy and keep us dry. Great and friendly waiter! Not always easy to keep a crowd of 9 happy. And always great food!
Excellent service & Food. Was a bit of a queue to get a table but was definitely worth it. Waiter was friendly & gave excellent advice on both beers & burgers.
The best Burger in town. You always wait for a spot and thats not a bad thing. Smashed burgers make this a cut above the rest. Their ribs and wings are equally good and the finger fries are addictive.
Entirely lovely experience. We ate wings (buffalo and BBQ flavour) as well as the pork ribs and shoe string fries. The food was delicious and the service was attentive. Great intimate venue, guaranteeing good attention to customers. Only problematic point is that the wings and ribs are slightly pricey for the portion size. Milkshakes were good.
The best burger, service, presentation and atmosphere I have experienced in a very long time! Really blew me away. In Pretoria there is bistro's popping up everywhere but I must say none of them beat the experience @Rocomama's!
The Ribs, wings, the burger yummy, I really enjoyed their food. The service was okay, loved their set up. Will definitely come back here again
Great food, great place...Love the mall all in all cool place to be at. Try the tibs with the original sauce and the wings(OMG) the wings are divine, thank me later!! 👍
Great food, service and drinks. Vibrant hip atmosphere that made the business luch feel like anything but work. Interesting concept of choosing and building your own meal and writing it on notepads. Good selection of craft beers.
Well this was unexpected. The place was packed and I readied myself for quite the wait. It took about 15 minutes and my food was here.
The cheese, bacon and guac burger was to die for and the blueberry shake was the perfect companion. I will definitely come back
Friendly service from the start, great vibe and tasty food! We loved having dinner at Rocomamas. Their milkshakes are very creamy and filled with flavour and ice-cream. We are absolutely addicted to their smokey mayo. We had a classic cheese burger, Nacho gourmet burger, with lekker hot jalapinos, and the hottest ever, chilli cheese bomb burger, extreamly hot but hubby loved the heat. Their shoe string fries are so crispy and freshly fried. A new exciting taste combined with their secret smokey mayo. Will definetly enjoy a meal there again.RocoMamas
There are 3 things to a successful restaurant!
1. Good Service
2. Good food
3. Good Pricing.
RocoMamas has them covered, and that is why you can walk pass them, and they are always packed with people!
Keep it up!
Exceeded expectations. Burgers, wings and milkshakes are great... The restaurant is a bit tiny, which causes a waiting list for a table. But overall good..
Great burgers,awesome chips (a small is plenty) fantastic ribs. Wonderful service. And surprisingly well priced. Was glad that we could sit outside ss the music was really loud inside.
Nicole Melissa Brooks
+4.5
This place is insanely popular. Waited half an hour for a table. Our waiter Portia was really attentive considering how busy the restaurant was. Love the sheet where you can place your order, guarantees that the kitchen cannot get your order wrong. Yummy Oreo milkshake and burgers were juicy. Will definitely come back again. Great service but because it mainly operates as a take-away joint with a limited amount of seats it eliminates the character and ambiance of a sit down restaurant.
Once again .... Great ribs, great burger,! Great service, great atmosphere, thanks will be back. It is just such a great place to visit !@irene village
FINALLY gave Rocomamas a try this weekend! I'm quite impressed. As most people have experienced, we too, had to wait about half an hour for a table. Our waiter, Terminator, was really friendly & funny and service was quick throughout our lunch. I ordered fresh chili and caramelized onions on my burger with chili mayo and two cheeses. I was slightly let down with the chili. The pieces were huge. I think each chili was cut in half or at most 3 pieces. I was expecting it to be minced or thinly sliced, making it more practical to eat. The caramelized onions were ice cold which was slightly off putting. But overall it was a great burger, chips were crispy and the peanut butter milkshake was awesome too!
Buuuuurgers! Delicious!
Create your own burger! Pick and choose your toppings to make a masterpiece.
Best quality beef!
Service is excellent and friendly. Had a great waitress that never missed!
Will definitely be back for the hot sauce beef ribs!
This is really something different. Good hamburgers juicy small chips is not that small its a lot and that for R12 Really worthwile to go there. The only negative is the chairs they getting hard after 45 minutes. Lol.
There are burgers - and then there are Rocomamas smashburgers. Get your taste buds rocked and smashed at the same time (no pun intended).
Since I got an introduction of this burger joint - this is a burger defined. A brilliant concept - taken to another level by an unsurpassed taste, even the shoestring fries.
The Irene outlet is forever a full-house, but the service is quite efficient. We didn't have to wait long for our table and our waitron was on form.
Quick delivery, great taste and all I can say is - I will still be back....(thanks to Virgin Active 😅).
Laura Fabbiani Sartori
+5
Brilliant burger joint. Great food with a friendly, efficient service. Good vibe and atmosphere for the spirited at heart. Well positioned in a arty, open mall in the court yard next to the fountain and upside down cow :)
I decided to check this place out with a friend on a Friday night. The restaurant was full and many people had to wait a while to get a table.
The service was great and the food was really tasty. I had my burger with a saffron Chutney which tastes a little peculiar but still really good.
If you want a burger and you want to have fun with your food definitely check it out.
The Pretoria Explorer
+4.5
Okayyy so you might think because you're vegetarian or eat a halaal diet that this new joint @ROCOMAMAS isn't for you? Well guys, if you out to explore Pretoria like we are, no matter what, EVERYBODY loves dessert and milkshake right? We had this fantastic rich peanut butter milkshake which kinda has this burst of peanut butter balls on your tongue as you sip on it-like honestly it's out of this world. Guys ROCOMAMAS has this G SHAKE menu which is a must if you a fan of milkshakes-it includes thee most classy flavours like creme brûlée, Oreo, blueberry and EVEN CHERRY COLA milkshake. Is that class or what 👌oh oh and wait for it.... DESSERT was a tantalizing treat of Nutella and milkybar flapjaX which is another speciality of ROCOMAMAS. Ok I'm out..
Visited them for lunch today. Would definitely return. The service was good and the burgers and chips were the best we had in a while. Like the setup and the fact that you can build your own burger.
Excellent service and food! The hostess explained the ordering process, and both she and the waitress were very friendly. Best hamburgers I've had in a while!
Now I've had Rocomamas burgers for takeaway a few times from the Randburg branch, never sat down and enjoyed the atmosphere and let me tell you, if it's atmosphere you want, this place has it!
Situated in Irene mall amongst the hustle and bustle of people coming in and out Rocomamas has a buzz that gets everyone in a good mood.
The smash burgers are brilliant and allows you to get a bit experimental with your food! I eat a lot of Burgers at Ed's diner and the prices and quality of food here is very competitive. The specials looked good and I'm very keen to come back and try the wings and ribs.
Tayla and I came here for dinner before our movie and it was a great experience with very friendly staff, I even paid for our bill using Zapper.
Popped in for a quick bite. Surprised by the quality of the burger. Really nice vibe and friendly staff. I will definitely be a regular visitor.
Have you ever been frustrated trying to explain your order several times to a waiter? Then Rocomamas is for you. The colorful diner-vibe restuarant hands you a menu with a pen and you, personally fill in what you would like to have. Very tasty hamburgers and shoestring fries is highly recommended. The outside seating area is great on a summer's eve. Very popular spot so prepare to wait a bit for a seat but it is worth the wait
The best burger joint in SA, now in Irene! Been waiting ages for one to open up in the area and it does not disappoint! Just like the other branches, the food here is EXCELLENT, the vibe is fun and energetic and the staff are ALWAYS friendly! And don't listen to anyone who complains about the wait...yes, you often do wait quite a while to be seated, but there is a reason for that, and its not because of bad service, its because it is always packed full of people and trust me, it is WELL worth the wait!
They are always busy and you can wait 10 minutes or so for a table, but worth the wait. I dont enjoy the table set up, as you feel on top you. But otherwise great food. The burgers are always the way to go. Enjoy that you can build your own burger.
Best Burgers in town!! If you like burgers this is the place to go to, their fun quirky spin on your classics makes you wanna go back for more!! Not to mention the added build it yourself option, something you don't get to do very often!! Great services and fun vibes!! Will definitely recommend to all!!
I just stopped by for takeaways but rocomamas has the best burger in pretoria and this is coming from a burger connoisseur. I love the concept behind the restaurant, the build your own burger has been met with mixed reviews but rocomamas has hit the perfect balance of exceptional patty, firm bun and fantastic extras.
This place definitely lives up to its reputation!! We were a big group and tried a little of everything and it was so worth it! We walked out ready for a food coma and will definitely be coming back!!
Wow... I have had some good burgers but these guys are right up there with best! Had to wait a while but they were absolutely packed and the burger was worth the wait. Generous portions and not at all expensive.
Chelsea Natalie Le Roux
+3.5
WOW!!! Such a delightFULL meal.
Although I couldn't even finish half of my meal.... Surely one of the best burgers I've ever had! 🍔
They could have been more lenient with their sauces on them though.....
The fries are something else 😱👌🍟
The milkshake kinda disappointed me a bit... Tasted like chocolate syrup and cream...
Our bill was R300
Service was flawless! You can see the kitchen staff making your food so I overheard one of the managers talking with a chef....... Rude& Cruel. Unprofessional.
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OOOOOh mama!!!! This place rocks!!!
Saw this new branch on Zomato, so we had to go!
Went on Saturday and there was a 15min waiting list.
But its worth it, and besides, the mall is so lovely to
walk around that 15 minutes flies by!
From the owner Mark, manager Eric and waiter Blessed, we were
greeted with friendly smiles, and the vibe of the whole place felt happy, fun and alive!
I had my usual, the Rockstar smashburger with extra Brinjali (a house-made corriander and brinjal jammy type relish, thats super delish!) - Wish they sold it in a jar! Also had four wings with sweet fire flavor as the side.
Husby had the Double cheese smashburger with extra brinjali and chips side.
Everything was SOOOOO good! Their patties are tasty and juicy, the lettuce is fresh, chips are crispy & well seasoned, the brinjali is mmmmmmm, the cheese is quality, the wings are so succulent and bursting with flavor and the caramelized onions and all the flavors together are mmmouth-watering!
The only issue we had was with the "Cherry Cola" shake. It didnt taste like cherry cola. But the owner was on the ball & sped over with a new one, which had a lot more flavor. Then he made some lighthearted jokes to lighten the mood, which was welcome! It was much better, but still didnt taste like Cherry cola & while sipping the new one, I knocked off all the cream and sprinkles, so I felt too embarrassed to say anything again. :) That said, we will definitely be back, and recommending to our friends, family and everyone! GO! Its worth it!!! :)
Update 14/10/2016: They don't have the brinjali relish anymore. :(
Wings are sticky sweet and so packed with flavour, get the 'old-school bbq'!
I make no secret of telling everyone about my love affair with Rocomamas.
Although I had to wait for 20 minutes to get a table, Eric thanked me for my patience. We got a table outside and our waitress was Cynthia. I cannot fail her on her service. The food took a bit long though. I must say that I blame it on the male 'manager' that walked in and out if the store- while it was rocking busy- or just leaning on the counter. He is going to hurt your business. Sorry to say. A brand fail and a service hurter.
My food was amazing. I will always support you, as long as your food stays brilliant. Lizelle, the other manager was running around as if she was a 'runner'. Amazing manager. Amazing staff-besides one, amazing vibe and best burgers!
Definitely not your normal burger joint! This place has a winning concept, great burgers, awesome staff and a wonderful location. The idea of marking on a piece of paper where you complete your order is awesome, you get exactly what you want, every time!
RocoMama's in general never disappoints. The food is amazing. There is something for everyone and its a definite treat.
However BP Irene Village just took it up a notch with the superb customer service. The team did such a great job at catering to our every need even though it was super busy. The staff are always friendly and service is efficient.
The waiter did his best to make us feel comfortable..but i would love them to change how we order our meals because some of us don't have time to read through the menu but simply point at a picture to say i want this ...reading and ticking what we want to eat consumes our time.
Stef Janse van Rensburg
+4
Thank you for our dog's milkshakes. They loved it as much as we enjoyed the burgers.
EXTREMELY impressed with Roco Mama's Irene, especially with Sello's service! I recommend to all! Great food, wonderful flavours, wide variety of drinks, all provided with friendly smiles and a willingness to go above and beyond. Thank you Roco Mama's and Sello! See you soon! 😁🌸
Friendly employees.
Good service.
Excellent food.
The three most important things for me. They have it, they share it and I liked it.
Will go back there again and again!
Service was great, there was a miscommunication which is perfectly normal and perfectly handled with a nice apology. Sillo was very nice. There was an instance where (I'm a diabetic btw) my blood sugar was low because the food came later than I expected and I calculated my insulin dose wrong but thankfully I got my order earlier than every one else which was extremely kind.
Leon the manager is 5*. Always belive that the people who work in the business are the business. All staff went out of their way to accommodate everyone when it started raining. Do wish that maybe rock mammas start to invest in bigger stores. So they can accommodate more seating.
Best Service and Burgers around!
Awesome atmopshere as well. If you want to treat the family, this is the place👍🏻👍🏻
Goitsemang “Gigi” Molefe
+4
The food was okay but the service was amazing. It sucks that I didn’t get my waiter’s name. If I go again and find him, I will edit this review. His customer service skills were really just perfect.
Sello was our waiter. He is amazing in the way that he welcomed us served us and especially the way he dealt with the parents. I will definitely come back. Thank you Sello
Can't say much it was a take away. In a hurry, the food was great. Should probably visit again for a proper outing
Thank you to the AMAZING staff, who went the extra mile to make our celebration a night that we will never forget!!!!
If you are selective and don't allow yourself to overindulge, you get great food at a good price. If you let your eyes decide you may be getting less than the price would suggest.
Either way the food was good, the chips were especially nice with that chilli sauce. Bun was Fresh and meat was not too overcooked. Also good pickles.
Service was fast and friendly and I had no issues.
Excellent food and service. Seating was a bit cramped, but overall, it was a good experience.
Ok it's a nice burger but to be honest... I don't think it's that of a wow burger and value for money not quite as i had thought ... Overall though it's a nice and chilled place to go have a lunch and catch up with friends.
Rocomamas is awesome! They have great burgers, their chips are amazing, the wings are delicious, the G-Shakes are heavenly and on top of that the staff are very friendly and helpful and absolutely not normal. Great selection of brews, too. Fun, funky vibe, great humour. Pricing is pretty good for the quality of the food served! We love eating here. It's very popular, so be prepared to wait for a spot - but it'll be worth it.
Great for a quick after work outing. Had a lovely filling of nachos, they did not hold back on the cheese. Adequate service and yummy milkshakes.
Awesome food + awesome service! Friendly courteous staff(Steven) + a very energetic Mufasa 🤣! Thanx guys
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