Warm welcome, personal touch, awesome food, wonderful waiters and overall an excellent experience with every visit �
Gerrit Christiaan Coetsee
+5
Inspite of being super busy the service is superb. The staff is very attentive and Mandy was a great, friendly waitress.
Food was absolutely delicious 😍
Only problem I had was when we got there, there was no waiter to serve us and waited about 15 minutes after we sat down.
After that our waiter was absolutely fantastic!!
Had a great break away for breakfast.
They were very busy but still had on the ball service and food was delicious. Will definitely recommend them.
Presentation was lacking, place was neat and clean and everyone assisted where possible.
Good experience!
Friendly staff.
Food prepared well.
New menu takes some getting used to.
But so far the different menu is refreshing and welcomed. Sets the franchise apart from other similar places.
One complaint. Side bins need to be moved to the back , the smell affected some tables.
Pricing is decent.
Well recommended!
The food is definitely the Mugg & Bean standard, presentation is great and the flavours of the dishes meld together very well. The beverages are mediocre, and taste like cheap ingredients are used (I could distinctly taste powdered milk in my salted caramel latte) so that was disappointing. The service is really doing the bare minimum. But the overall experience is good
Really good food and the restaurant is well maintained
We had good service so no complaints. Enjoyed a brunch with a friend. The coffee is always slightly too hot but this is franchise related rather than the individual branch.
The staff were friendly and the food was great. The location of the Mugg & Bean is ideally located in the open food court area. It's usually less busy than the other restaurants. Overall a good experience and would reccomend them. They have a nice variety on their menu and majority of menu items are delicious. You can expect the good Mugg & Bean quality
We have just finished having an awesome lunch at Mugg and Bean ERM and our server LAIN was absolutely A M A Z I N G. Please don't change as it is people like you who gives us a reason to come back! Thank you for having us. We will see you again!
What an awesome breakfast have to give you credit at 7:15 and you were ready to roll The breakfast was done to perfection sunny side eggs that’s cooked to perfection and eggs Benedict perfect. Thé bacon 🥓 was crispy and tasty well done. Coffee in a mug of that is the way South African’s drink coffee not in a tee cup.
Services-was awesome the waitress had a smile and it looked like she wanted to serve us.
A added bonus was that our parking was validated as well.
Located opposite the MR Price store in Eastrand Mall, near Exit Four (4) of the shopping centre.
Just had brunch here and I can honestly say that their food is really good. I got exactly what I ordered (this is after asking them to remove an item from the dish and to replace it with something else).
The service here is standard, I can’t really fault anything, you get service immediately but it just somehow lacks that warmth. Again I can’t fault the staff here because of it, I just feel it’s the standard in the Mugg and Bean franchise.
This is the only reason why I have deducted a point is because they are all the same. It’s the same atmosphere as all the others and it just lacks that WOW factor to make this one any different from any other franchise.
I do commend them though for giving you a free parking ticket for the parking lot - that is something quiet nice of them.
As I say give them a try.
The 1st cup of coffee wasn't great but the 2nd was wonderful. The food was awesome!
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