Had a great experience our waiter Cash reminded me that Customer Service is Key, Although the Manager Brett never attended to us....Cash made up for his flaws
The service and food always the best.
Thanks to the staff and Manager.
Had my daughter's 8th birthday in Jan at Birchwood. All I can say is WOW. They are wonderful food was amazing. Not only did the birthday girl get an ice cream. All the kiddies got one. Plus a party packs. Only spur I will go to every again. Thanks for making my daughter's birthday amazing.
Thank you Birchwood Spur, we had a lovely time, never once that I visited your Spur did I ever experience any negative results and believe me that has been for Years! Keep it up guys and girls xxx
Ek is maal oor hulle diens en kelners is baie goed gemanierd.ek vrek natuurlike oor hul spur snitchel.ek en n vriendin het las vrydag daar gaan eet.ons het dadelik bestel en presies 5min was ons kos voor ons.hulle diens is puik.hou so aan mense.julle gaan nog baie van my en my vriendin daar sien.julle eie ringe is ook uit die boeke uit.
Had my son, Aiden, Birthday party there yesterday. Food and atmosphere were great!!! Thank you for the waiters that sang to him
2023/11/02 This must be one of the best Spurs on the East Rand and with the Spur at Atlas mall are our favourites.
We ate a delicious meal, the staff were super friendly and helpful, the atmosphere was electric ⚡ and we had a good time.
Well done Spur!
My sister ordered the rib and wings combo for brunch, while I had 12 wings. While the other items were excellent, we weren't too fond of the wings.
My companion enjoyed a glass of wine, while I had a mocktail. We received service from Miss Zanele🥰, who was simply fantastic.
The customer service was exceptional 😊🥰
I also like to thank the Manager, Mr. Phillip😊, for the delectable complementary dessert, which was out of this world😌.
I value the superb service💯
If only 6 stars existed...
I recently visited Spur and had an outstanding experience. The service was exceptional, with minimal wait time for our meal. The staff, particularly our waiter Raymond and manager Thabo, went above and beyond. They promptly identified and addressed any concerns, ensuring our satisfaction throughout. Their attentiveness and helpfulness added to the overall positive dining experience. Highly recommended!
Had a lovely meal, the ribs were delicious and the waitress was very friendly and helpful
Went in for quick breakfast and was welcomed with a smile and told to sit anywhere I want to. Within a few minutes I was already attended to by a friendly and warm waitress. I had a wonderful breakfast and the waitress kept checking if I'm ok throughout my meal.
2023/11/03 Excellent service, meal was excellent, we ate the Pensioner special, excellent value for money.
Well done!
Great family restaurant, one of our favourite Spur's in the East Rand
We had a great dinner experience at the Spur. The food was well prepared and in proper portions. Anna took very well care of us. We also had a baby in the group and she prioritised the well-being of our little one. We were well informed about the specials for the evening and the general vibe in the restaurant was friendly. Their hygiene concept was clear from entrance screening to hand disinfection on the tables. There’s plenty of safe parking. We’ll definitely be back again!
Loved the food. Had lamb, perfectly cooked for my taste and chicken nachos which were yummy. The staff were very accommodating. Will definitely go back
Anna served us on Wednesday and was she good! Especially with our little Spur fans. Will make sure she serves us next time.
Service level was really up there. What I love is that they have an overseer for their children's plat area, make sure different age groups play separately. Peace for parents to relax and enjoy their time there. ❤️🎈❤️🎈❤️🎈❤️🎈🎈🎈
Excellent service,I had a story with my food and the kind Manager nhlanhla sorted it out for me in a heartbeat with a new meal..excellent service from the management team..!!See you soon again..
Great service and quality of food! Restaurant was not too busy and COVID protocols in place. Food was freshly prepared and served with a smile!
Sonette Janse Van Rensburg
+5
Seemed like a very popular restaurant, the restaurant was crowded with people. There was a great admosphere with people enjoying their breakfast meals. Our food were served very quick and looked and tasted great. We feel it was value for money spend, we had a good time.
Always have a lovely time here, excellent service! Sphe is always giving the best customer care and Lumka such a lovely waitress, in fact all the waitresses we have had are wonderful and give great service. Food is always good and the kids have the best time! We love coming here ❤️
Had Breakfast there. Food good, but Service was not the best. No follow-up by the person who took you to your table and promised your Waiter would be there shortly! Annoying!
Food was fabulous, had starters and main meal.
We had the Calamari Starter and the Cheesy Prawn Starter were both very tender and tasty.
The Chicken Liver Starter was Spicy as described.
The Fillet Steak was done perfectly, Medium Rare as requested. It was excellent, soft and tender - the knife went through it like butter. The Hot Veg side was well seasoned (Spinach, Pumpkin and Sweetcorn).
Cocktails and Mocktails options available too.
Americano coffee was served in a full size mug with the option of hot or cold milk.
Cash was our waiter and provided fantastic service.
Loyalty program where you get a R50 voucher to use on your next visit to this branch.
My husband and I had such a wonderful time at Birchwood Spur last night... The waiter was prompt and friendly and the food not only looked delicious, but was. Thank you so much for your part in building great memories. We had so much more, but the Nachos starter, the Barone waffle and the Peppermint Crisp Tart looked so yummy, I completely forgot to take photos before we dug in.
Food is excellent, but service is a bit slow. Had to look around for our server despite it not being busy.
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